RN Clinical Director- Patient Services House Managers & Patient Flow

JOB RESPONSIBILITIES

• Leadership - Models and establishes a culture that represents the Core Values and cultural competence. Provides guidance and oversight of the development and coaching for other members on the team. Strive to represent CCHMC at local, state and/or national level through involvement with professional associations and organizations. Participate in community service. Provide programmatic leadership of the clinical component of assigned areas to ensure quality outcomes. Develop goals, standards, policies, procedures and practices for clinical care. Implement and monitor indicators of quality. Collaborate with others to plan, implement and evaluate services. Promote clinical profession by participating in professional activities. May encourage and support research in associated areas of responsibility. Promote family-centered approach to care delivery. Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice. Demonstrate skill with interpersonal communication along with presentations, written materials and through group facilitation. Holds self and other accountable for mutual professional expectations and outcomes.

• Compliance - Sustain a working understanding of regulatory requirements and accreditation standards. Evaluate areas of responsibility for compliance with regulatory and accreditation standards. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate and lead in the development of corrective action plans to guide needed and sustainable improvements. Ensure that compliance and readiness plans are current. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions. Work with direct reports to insure that needed changes are made by the effective date of any change(s) in requirements.

• Operations - Provide leadership for the overall direction, coordination, implementation, execution, and completion of annual operational priorities. Ensuring alignment of projects with organizational strategy, commitments, and goals. Facilitate and partner to lead the development, implementation and evaluation of long- and short-term operating goals and objectives for the department. Drive execution of the assigned strategic plan components. Direct, establish and monitor business processes to ensure effective and efficient operations. Design and monitor efficient patient flow patterns to maximize clinical and staff efficiency. Ensure that all policies are in conformance with Medical Center guidelines.

• People Planning - Coach and mentor personnel to enhance professional knowledge. Make job requirements and goals for each position clear to employees and provide sufficient training to achieve the desired level of competency. Oversee succession planning for key roles. Provide mentorship and development to direct and indirect reporting staff. Model and develops a culture for positive organizational culture and quality of work life. Assures engagement, evaluation and action planning associated with employee engagement surveys. Direct the development and oversight of an effective staffing and workforce strategy. This would include the following factors-position control management, position posting/recruiting practices, workforce planning, succession planning, retaining top performers, turnover management, skill mix management, inclusion management, etc. Champion and enable the development of a inclusive workforce. Responsible for supporting organizational programs/plans that impact employees and ensuring effective knowledge, communication, and support of employees through workforce changes.

• Financial Management - Overall accountability for the financial targets as established in the annual budget for the department. Develop, implement, evaluate and manage the department's annual and capital budget to achieve the Divisional and Departmental objectives. Establish and monitor productivity metrics; ultimate accountability for compliance with organizational financial policies and procedures. Develop and implement policies and procedures for improved utilization and operations; identify opportunities for improving cost through in-depth process and analysis and develop and offer recommendations to drive significant operational change.

Provides 24/7 oversight for assigned programs; both patient and employee outcomes (Safety & Quality). Direct and lead Clinical Managers and others in supervisory roles through day-to-day responsibilities and program oversight.

JOB QUALIFICATIONS

• Master’s degree in a related field

• 5+ years of work experience in Nursing

• Preferred: Supervisory experience in a hospital preferred

• Active RN License in Ohio

Primary Location

Schedule

Shift

Department

Employee Status

FTE

Weekly Hours

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability