RN Clinical Informatics Specialist

 The RN Clinical Informatics Specialist will engage and work with healthcare team members, physicians, and managers to evaluate, strategically direct, and coordinate the implementation, user training, and support for all clinical support systems in the clinic. RN Clinical Informatics Specialist will use EHR and technology expertise, analytical skills, and operational workflow knowledge to standardize clinical workflows and improve quality of care and service for patients. 

The RN Clinical Informatic Specialist is responsible for the following duties:

• Identifies clinical practice workflow and process issues and concerns and provides leadership and guidance to define system and process requirements that will optimize system performance and technology utilization by providers.
• Delivers evidence-based clinical content and ensure the quality of clinical content to meet regulatory and contract mandates.
• Acts as a resource and liaison throughout the clinic for staff.
• Leads and facilitates decision making within the organization to tailor the EHR system and other clinical applications to meet business needs.
• Identifies enhancements to increase end-user involvement and obtain user feedback.
• Assists IT to design and develop test scripts and materials for end-to-end workflow testing when necessary.
• Resolves problems with IT while utilizing the change management process.
• Supports the overall business/project plan by providing deliverables as a team member to meet project team performance and outcomes relative to established goals and measurements.
• Develops training and follow-up at the elbow support for new providers.
• Plays a role in developing a means to analyze optimizations and work on solutions that fit in with the EHR Steering Committee.
• Participates in workgroups that pertain to regulatory measures.
• Performs other duties as assigned.
• Provides guidance and acts as a resource for other analysts, managers, and consultants in designing resolutions to complex issues.
• Develops and maintains collaborative relationships with business owners and other resources.
• Leads and manages multiple projects and associated cross-functional and multi-disciplinary project teams. 

ESSENTIAL SKILLS & EXPERIENCE: To perform this job successfully, an individual must have the minimum educational credentials from an accredited school, college, or university and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• A minimum of three years of recent experience or equivalent job experience with direct patient care as a Nurse Practitioner, Physician Assistant, or Registered Nurse or similar level clinical title.
• Bachelor’s degree with three years’ experience in business, Health Care Administration, Nursing, or related field.

DESIRED SKILLS & EXPERIENCE: The following skills or experience are highly valued, but not required to perform the essential functions of this position.

• Experience in a healthcare organization or clinical background. 
• Demonstrated knowledge of quality and performance measures, customer satisfaction, and accreditation standards in a health care environment. 
• Demonstrated creative problem-solving approach and strong analytical skills.
• Demonstrated ability to independently develop and implement systems and processes in a government setting. 
• Demonstrated ability to develop organizational policies, procedures, and plans for large organizations or government agencies. 
• Strong skills in computer software applications including, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook, Access, and the ability to learn other programs and custom applications. 
• Excellent interpersonal skills including working with customers and clients in a multi-contractor environment. 
• Strong verbal and written communication skills. 
• Rapid learner.
• Experience with database systems such as SQL and Oracle is preferred.
• Experience or training with EHR clinical workflows and medical record system.
• Ability to analyze and communicate complex concepts.

TYPICAL PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:

• The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires sitting or standing for long periods of time. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, and such other office equipment as necessary. Normal range of vision and hearing. It is necessary to create and view on computer screens for long periods and to work in an environment which can be very stressful.

Work Environment:

Work will involve frequent contact with other project employees and representatives. Interaction with others is constant and may be interruptive.