The Clinical Manager II at Hospital plays a pivotal leadership role in overseeing the daily operations of a dynamic patient care department. This position ensures the delivery of high-quality, patient-centered care across multiple service lines, including Neuro, Plastics, Orthopedics, and ENT, while managing evening, weekend, and night shift teams composed of RNs, technicians, and coordinators. As a key member of the interdisciplinary care team, the Clinical Manager II drives operational excellence, fosters staff development, and supports strategic initiatives aligned with the hospitalâs mission and Magnet Recognition Program® standards. The role requires a strong foundation in clinical nursing, leadership, and process improvement, with a commitment to safety, compliance, and exceptional patient experiences. This position operates on a split/evening shift (2 PMâ10 PM or 1 PMâ9 PM, as needed) and is integral to maintaining seamless care delivery and organizational performance.
Responsibilities
Oversees daily operations of the patient care department, including staffing forecasts, call coverage, continuity of care planning, and on-duty responsibilities as the charge nurse.
Provides direct patient care as needed while ensuring adherence to clinical standards and quality outcomes.
Leads and develops a diverse team of RNs, technicians, and coordinators, focusing on recruitment, retention, performance management, and professional growth.
Collaborates with physicians, department leaders, and business partners to advance organizational goals and support strategic initiatives.
Champions a culture of continuous improvement through interdisciplinary evaluation of care processes, outcomes, and patient-centered initiatives.
Ensures compliance with Texas Board of Nursing regulations, Memorial Hermann policies, and all applicable safety and quality standards.
Manages budgetary, time, and supply resources effectively to maintain productivity and service quality.
Promotes professional development through mandatory education, skills competency, and mentorship opportunities.
Models and upholds the hospitalâs service standards by delivering compassionate, personalized, and efficient care to patients and staff.
Performs other duties as assigned to support departmental and organizational objectives.
Requirements
Requirements:
Bachelor of Science in Nursing (BSN) from an accredited school of professional nursing; required at time of hire or promotion for Magnet-designated or pursuing Magnet hospitals.
Current, active license to practice professional nursing in the State of Texas, or a valid temporary/compact license.
Certification in Basic Life Support (BLS) required.
Professional certification in clinical specialty or healthcare management preferred.
Minimum of 3 years of progressive clinical experience in the relevant practice area.
Minimum of 1 year of experience in a supervisory or management role.
Clinical Manager II: Additional 2 years of supervisory or management experience (minimum 3 years total).
Demonstrated ability to lead teams, manage complex operations, and drive quality improvement in a high-acuity healthcare environment.
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Retirement
Equity
Hybrid work schedule
Paid time off
Interview steps include: Phone screen with recruiter, virtual and in-person interview and job shadow.
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