RN Patient Care Coordinator (Nurse Navigator)

SUMMARY:

Responsible for providing professional care for Oncology patients following established standards and practices. Works as part of a multi-disciplinary team that plans and organizes all aspects of clinical patient care. Is an advocate for the patient and the clinic.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

Manage the tasks for Nurse Practitioner patients and assist the Physician's PCCs with their tasks:

• Assist in educating patients about treatments and serve as a patient advocate to achieve the highest quality outcomes as possible.  Provides appropriate written materials. Documents Education sessions.


• Provides symptom management and addresses patient questions and concerns, documenting in running task clearly.


• Monitors patients throughout the treatment process.

• In coordination with Physician's PCC, provide information on new treatments or changes to treatment to Infusion Charge Nurses according to Treatment Management procedure. Be familiar with the time needed by Finance to obtain prior authorization.


• In coordination with Physician's PCC, provide information on new oral chemotherapy treatment or changes to the In-House Pharmacy Dispensing team. Understand the time required to obtain prior authorization, patient assistance and medication delivery in order to schedule patient start date.


• Help to obtain signed consents for all treatments, (new or changed treatments) and/or gives forms to chemo nurses to complete.


• Watch for follow-up appointments, reads provider dictation to remain updated on patient needs and status, and monitors missed appointments and calls patient to reschedule appointments when necessary.


• Monitor, assess and advise patient on side effects of chemotherapy treatments until patient is comfortable with clinic and treatment process.


• Provide documentation, teach and F/U on Genetic testing and Next Generation Sequencing as requested by provider.


• Delegate to, and, if needed, help team medical assistant schedule tests/scans, procedures and make referrals.


• Obtains and maintains OCN certification.

Assist with Triage Duties

• Provide RN back-up for symptom-based triage calls.


• May be asked to handle triage duties to cover for vacations, etc., for triage team.


• Other duties as assigned.

SKILLS AND QUALIFICATIONS:

General Skills:

• Must be proficient in standard computer programs and be able to navigate electronic medical records efficiently.


• Strong verbal and written communication abilities


• Able to work in a busy environment.


• Ability to work as a team player, recognizing that each person's contributions are integral to the delivery of excellent patient care.


• Strong organization skills and ability to prioritize.


• Able to work autonomously.

Clinical Skills:

• Critical thinking.


• Understanding of cancer basics, infusion and oral treatment regimens and management of side effects.


• Good assessment skills.


• Knowledge of Medical terminology.

Qualifications:

• Current Utah RN license.


• Maintain BLS certification.


• Previous oncology experience highly preferred.


• Obtain OCN certification within 36 months of hire.


• Maintain OCN certification.


• Ability to stand or sit for prolonged periods of time.