Road Test Examiner (Full-time)

This is a full-time position at our South Fort Myers location. Hours are Monday - Friday 8:15 a.m.-5:15 p.m. With a starting hourly rate of $18.38.

The Road Test Examiner provides intermediate customer service work for the Lee County Tax Collector. This position conducts road test exams and observes a customer’s driving ability and compliance with traffic safety rules during specified driving maneuvers. Work is performed under general supervision with limited latitude. Position exercises some judgement and discretion in accordance with well-defined policies, procedures, and techniques.

 In addition to Competitive Pay, this position is eligible for a variety of benefits including:

• WORK LIFE BALANCE: Paid Time Off & Holiday pay
• HEALTH & WELLNESS: Medical, Dental, Vision and other short- and long-term disability programs, Telehealth and wellness programs such as Accident Protection Plans and Critical Illness Plans
• SAVINGS & RETIREMENT BENEFITS: Florida Retirement System and Deferred Compensation with Employer Match
• INSURANCE: Company paid Life Insurance
• OTHER INSURANCE PROGRAMS: Additional Life Insurance for you and your family and Pet Insurance. We love our pets!
• LIFE EVENTS: Employee Assistance Program (EAP), Legal and financial assistance benefits
• ADDED VALUE: Training & Development Program, Tuition Reimbursement

Main Responsibilities

• Conducts road test exams by observing a customer’s driving ability and compliance with road safety rules using established policies

• Provides clear and concise instructions to the customer and ensures the customer’s full understanding of required driving maneuvers

• Rates and scores the customer’s ability for each maneuver using established state procedures

• Advises and discusses customer’s pass, fail, or disqualification of exam

• Performs basic vehicle inspection to determine it is safe to operate for exam

• Provides feedback and advice to management on the road-testing process and the road-testing route(s) to maintain high standards and safety of the function

• Provides 5-Star customer service by greeting the customer, establishing their need, and providing direction or information to assist

• Remains up to date on policies, procedures, bulletins, and applicable laws as it relates to job function

• Performs other duties as directed.

• High school diploma or GED; supplemented by customer service or an equivalent combination of education, certification, training and/or experience.

• 21 years of age or older and driving for four years or more.

• Must have and maintain a valid Florida driver’s license.

• Excellent communication skills and interpersonal skills.

• Ability to speak and read a foreign language is preferred.

FLSA Status Description

Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues.

Work Conditions

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of medium to heavy weight (20-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.