Robot Operations Engineer for Partners (f/m/d)

Company : Energy Robotics

Job Type : Full Time

Remote Or/And Darmstadt

Job Description - Robot Operations Engineer for Partners (f/m/d)

Working at the frontline with our customers and the product engineering team, to make the (remote) deployment of the robots and our software solution a success, potentially at the customers' facilities
Handling issues while following up with the product team in a timely manner and actively communicating the status with the customers
Documenting and tracking the incidents to assure high-quality standards as well as developing internal and external guidelines and tutorials
Collaborating in cross-functional teams for product and process improvements
Participating in the meetings with our partners and the partnership team for better alignment and fast processes
Working with sales on demos of our solutions at our test site and the customer site
Following up with management and colleagues on identified key issues to continue our success

Master’s in Computer Science, Electrical/Mechanical Engineering, or related field
3+ years of support experience in the technology industry
Experience with hardware/software development life-cycle, Linux command line, and related tools
Experience in the robotics industry
Familiarity with ROS and Docker
Proficiency in Python and c++
Experience analyzing Linux log files (journald, syslog)
Strong technical background
Excellent communication and problem-solving skills
Organized, self-structured, and proactive
Ability to present technical information clearly (e.g., slides, documentation)

Familiarity with Arduino and Grafana

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Robot Operations Engineer for Partners (f/m/d)

Job Description - Robot Operations Engineer for Partners (f/m/d)

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