Romanian Customer Support Specialist

Job Overview:

As a Customer Support Specialist, you will be a key player in delivering outstanding customer service across multiple channels, including inbound calls, live chat, email, and social media. The Customer Care department serves as the primary point of contact for customers in need of assistance.

Requirements:

• Romanian (C1 level, written and spoken).
• English (B2 level, written and spoken).
• High school diploma or equivalent qualification.

What We Offer:

• Base salary: 3,100 BGN gross, with additional pay for hours worked after 10 PM.
• Fulltime employment. 
• Training: 2 weeks. 
• Monthly transportation/internet allowance of 50 BGN net paid in addition to the base salary.
• Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of 500 BGN.
• Medical plan: health and dental care.
• Life insurance.
• Relocation support. 
• Multisport Card (co-financed by the employer).
• Discounts on various goods and services.

If you'd like to learn more about this opportunity and the company, please apply, and a recruiter will reach out via email or LinkedIn.