Room Attendant

Description

Job Function

Job functions   describe the substance and most important responsibilities of the job.

1. Administration

· Report to Housekeeping Office at the   beginning of shift, pick up and sign out key, and return key when reporting   to office at end of shift.

· Clean and maintain all assigned   rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming,   dusting, checking of room lights, television, spot cleaning, and stocking all   room supplies.

· Report any items missing from rooms   and suites.

· Report all items in need of repair   to supervisor and maintain equipment used in work.

· Protect guest safety and well-being;   be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.

· All lost and found are to be taken   to the Housekeeping office as soon as they are found.

2. Support

· Must have comprehensive knowledge of   the English language to effectively communicate with guests, associates, and   vendors.

· Ability to accurately report   information. 

· Must follow all safety training to   maintain proper health pertaining to bending, stretching, arm movement and   lifting techniques.

· Ability to scrupulously follow all StepStone   and hotel policies and procedures.

· Attend required meetings.

Professionalism and Style   Expectations

These are expected of every associate   within StepStone Hospitality, Inc.

3. Personal Effectiveness

· Projects and assignments are   completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions   and is open to change.

· Assumes responsibility for personal   growth and development.

· Conducts him\herself (acts and   dresses) professionally at all times; sets standards for all associates.

4. Communication

· Understands and communicates the StepStone   Mission and Core values.

· Expresses ideas and conveys   information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information,   decision, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and   is respectful of peers and co-workers.

EOE/M/F/V/D/

Requirements

5. These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward   reaching, manual dexterity.

· Hearing, writing, reading.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

Additional responsibilities specific to you   are:

· Must have a comprehensive knowledge   of all hotel departments and functions.

· High school education   preferred. Relevant training and   experience required. 

· Additional language ability   preferred.