POSITION DESCRIPTION

Position Title:            Housekeeping Attendant        Reports To:            Housekeeping Supervisor

Department:              Housekeeping                         Date:               January 2026

Responsible for ensuring the accurate cleanliness of the hotel, guestrooms and laundry facility.

Supervision Received:

Supervision is received from the Housekeeping Supervisor.

Essential Functions:

• Clean all assigned rooms using established, approved methods which includes, but is not limited to, the following:  makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.


• Sweep the patios outside the rooms and wash the windows.


• Prevents loss or damage to hotel supplies, the hotel’s property and the guests’ property.  Never leaves a guestroom open or a room attendant cart unattended.


• Dust and vacuum of lobby furniture in the hotel and restaurant.


• Ensures that the lobby and foyer areas are clean at all times.


• Vacuum all carpeted and hard wood areas, checking for spots and reporting to Housekeeping Supervisor.


• Clean lobby restrooms and restock all supplies as needed.


• Clean windows in the lobby and designated areas.


• Wash, dry, fold and distribute of clean linen.


• Clean and organize storage rooms.


• Clean dryer filter baskets.


• Ensures that chemicals are used in accordance with safety regulations.


• Performs errands for guests as requested i.e., delivering towels, blankets, pillows, etc.    


• Ensures that all lost and found items are returned to the Housekeeping Supervisor.


• Have knowledge of activities in the hotel.


• Prepares maintenance request forms for all necessary repairs and gives to the Housekeeping Supervisor.


• Ensures that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.


• Keep work area neat and organized.


• Represents the hotel in a positive and friendly manner at all times.


• Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests.


• Reports all potential safety hazards to a manager immediately.


• Re-stock cart and clean & empty vacuum at the end of every shift.


• Maintains good response time to guest and management requests.


• Ensures that all guests are greeted.


• Complies with all policies and procedures set forth by the Employee Handbook.

Secondary Functions:

• Performs all other duties as assigned.

Qualifications:

• Ability to stand and/or walk for entire shift.


• Ability to work as part of a team.


• Ability to maintain a professional appearance at all times.


• Ability to work well under pressure.


• Ability to communicate effectively.


• Ability to follow both verbal and written instructions.


• Ability to work with a minimum of supervision.


• Knowledge of chemicals and operation of industrial machines.

Working Conditions:

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking:         30%

Standing:         10%

Sitting:            5%

Bending:         40%

Lifting:            15% / up to 50 lbs.

                        100%