Room Attendant

JOB TITLE: Room Attendant 

JOB SUMMARY: Performs the daily cleaning of guest rooms in the Lodge/Cottages/Inn. Completes all tasks in accordance with the guideline for performance standards and safety established by the housekeeping department. 

REPORTS TO: Executive Housekeeper 

PRIMARY DUTIES AND FUNCTIONS:

1. Greets all guests with proper salutation.
2. After training, ability to clean guest’s rooms to meets Skytop’s standards.
3. Meet the high standards for the cleanliness and appearance of guestrooms.
4. Responsible for completing at least 12 guestrooms.
5. After training, ability to use equipment, household type vacuums, dust mops and high dusters and chemicals.
6. Perform other related duties and assignments as required.
7. Observe and report the need to repair equipment, furniture, building or fixtures to Maintenance by calling the Front Desk

RESPONSIBLE FOR: Section keys, supplies, equipment and checklists.  

PHYSICAL DEMANDS: Must have the ability to work steadily all day at tasks that require walking, lifting up to 25 pounds, bending and kneeling. Must have the ability to maneuver a large supply cart. Must be able to complete a daily schedule, which normally includes 10 to 15 guestrooms and bathrooms and sofa beds.  

SCHEDULE: Full-time and part-time positions are available. Holidays and weekends are a must. 

WORKING ENVIRONMENT: Schedule includes weekends and holidays. Workday usually begins at 7:30am and ends when scheduled rooms are completed. Work takes place in lodge and Inn guestrooms.   

HAZARDS ENCOUNTERED: Some cleaning agents and chemicals may be hazardous if improperly used or if contact with skin, eyes or clothing occurs; some heavy lifting, bending and kneeling. Possible exposure to blood borne pathogens.   

NOTICE:

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.    

SKILLS REQUIRED: Ability to read, write, and follow verbal and written instructions. Valid driver's license is a plus.

EDUCATIONAL REQUIREMENTS: None required. 

PRIOR EXPERIENCE: Experience is a plus but not required. 

SPECIFIC KNOWLEDGE REQUIREMENTS: Must have ability to read, write, understand and speak the English language. 

PERSONALITY REQUIREMENTS: Congeniality, self-motivated, good people skills, strong ability to adapt and accept changes.