Room Attendant

Position:                     Room Attendant 

Reports to:                  Executive Housekeeper 

Purpose of the position:

Responsible for cleaning and maintaining guest rooms and any other areas that may be assigned based on hotel and brand standards.

Essential Responsibilities:

1. Keeps a clean and well-stocked cart at all times.


2. Meet the appropriate entry requirements for the rooms. 


3. Clean assigned rooms to hotel and brand standards. 


4. Correctly use the cleaning products that only the hotel supplies.


5. Record the status of the room on the assignment sheet and codes over the phone. 


6. Report any damage or hazards present in guest rooms, i.e. burnt out light bulbs, broken furniture, working bathroom, etc.


7. It ensures that guest rooms are secured at all times. 


8. It keeps chute rooms and linen rooms tidy and safe at all times.


9. Follow proper lost and found procedures. 


10. All assigned keys must be logged in and out daily. 

Other responsibilities:

1. Attends company orientation and other meetings as needed.


2. Comply with all policies and procedures.


3. You will be expected to perform any related duties requested by the supervisor.


4. Helps other team members when needed.


5. Follow safety, security, and emergency procedures and rules.


6. Wear protective gear.


7. Report accidents, injuries, hazards, near misses, defective equipment, property damage, or loss to the supervisor.

Physical Demands/Abilities:

1. Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.

1. Written communication skills to mark completed classrooms on daily paperwork.

1. Stands and/or walks for different, often long, periods of time.

1. Must be able to lift thirty pounds (30) individually, reaching two 

       one hundred (200) pound carts, or collectively helping team members move larger       

       load above the weight limits mentioned above.

1. It requires manual dexterity to use and handle all the necessary equipment.

1. Visually inspect rooms for asymmetry, cleanliness, and possibly guests' belongings left in empty rooms.

1. Work in a demanding and physical environment, with adverse fluctuations  

       temperatures.

1. Frequent reaching, turning, bending, walking, standing, climbing stairs,

       driving and smiling.