Room Attendant

Position: Room Attendant Salary: $16.50/ Hourly Location: Resort Division Reports to: Housekeeping Coordinator 

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain an maintain a valid gaming license.

Responsibilities 

• Clean and prepare hotel rooms following established procedures, including making beds, dusting, vacuuming, cleaning bathrooms, and arranging furniture. 

• Attending all required training sessions and meetings. 

• Adhere to all North Star Mohican Casino Resort and Hotel Department rules, regulations, and policies. 

• Participate in employee random drug testing program. 

• Maintain a professional appearance by wearing the approved departmental uniform. 

• Collect soiled linens and towels and ensure their proper disposal. 

• Report and complete Maintenance Repair Request Forms for issues such as burned-out light bulbs or slow drains; notify supervisors of any damage or unsafe conditions. 

• Replenish room supplies including amenities and stationery. 

• Restock and clean housekeeping carts, linen supply closets, and report any items left behind by guests to the Lost and Found. 

• Clean and vacuum the area outside of guest rooms and follow proper procedures before entering guest rooms. 

• Deliver special items requested by guests (e.g., ironing boards, baby cribs) and log these deliveries. 

• Maintain a high standard of cleanliness and safety in all areas of responsibility. 

• Crosstrain to assist in the laundry room and perform deep cleaning as needed. 

• Familiarize yourself with the resort’s amenities and services to provide comprehensive information to guests. 

Qualifications & Education 

• High School Diploma or GED preferred.  Required if 19 years or under. 

• Courteous and friendly demeanor with strong guest service skills. 

• Previous hotel housekeeping experience is preferred but not required; on-the-job training will be provided. 

• Ability to clean 8-12 rooms in an eight-hour shift. 

• Good communication skills and ability to interact with a diverse range of guests and staff. 

• Must be able to follow directions and comprehend material safety data sheets. 

• Flexibility to work all shifts, including weekends and holidays. 

• Must pass pre-employment drug screening, health screening, and background check. 

• At least 18 years of age. 

  Additional Information 

• Must adhere to all workplace policies, procedures, and legal requirements. 

• Demonstrate a positive attitude and willingness to contribute to a teamwork structure. 

• The duties listed are not exhaustive and may be adjusted based on departmental needs. 

  Work Conditions 

• Must Constant hand movements, walking, and standing; may include kneeling, crouching, and bending. 

• Occasional lifting and moving up to 60 pounds; pushing/pulling a 75-pound cart. 

• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception. 

• Work performed in a casino environment with a higher noise level. 

• A smoke-free environment with varied nose and dust levels, depending upon area/location. 

How to Apply: Application can be submitted by clicking on the APPLY button above. 

 Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance. 

Note: This job description is not exhaustive and may be subject to change based on organizational needs.