Room Attendant - Housekeeping

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

The Housekeeping Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, public areas, and back-of-house spaces at Dellshire Resort. This role ensures a welcoming, sanitary, and safe environment for guests by following established cleaning procedures and resort standards. The ideal candidate has strong attention to detail, is self-motivated, and takes pride in creating exceptional guest experiences.

• Clean guest rooms, suites, lobbies, hallways, lounges, restrooms, and stairways according to standards and safety and security procedures and regulations.
• Make beds, replace linens, and restock towels and guest amenities.
• Sweep, mop, sanitize, vacuum, and polish floors and furniture.
• Remove used linens, amenities (such as washable cups and reusable towels), and trash from guest rooms, public areas, and applicable back-of-house spaces, then transport all items to the designated soiled or disposal areas.
• Clean windows, mirrors, fixtures, and high-touch surfaces to ensure sanitation standards.
• Replenish housekeeping carts with supplies and linens daily.
• Stock designated closets with supplies as needed.
• Follow property procedures for deep cleaning and seasonal opening/closing preparations.
• Respond promptly to guest requests for amenities and miscellaneous items in a friendly and professional manner.
• Comply with all safety, security, and sanitation policies.
• Report all missing items from room (i.e., iron/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to standards.
• Complete other duties as assigned by Supervisor/Manager.

What are we looking for?

• Experience not required; on-the-job training provided.
• Ability to follow instructions and work independently or as part of a team.
• Basic English communication skills preferred.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.