Room Attendant/Housekeeping

Description

Staybridge Suites San Antonio Downtown Convention Center is seeking a dedicated and detail-oriented Room Attendant to join our housekeeping team. This role is essential in providing a clean, comfortable, and welcoming environment for our guests. If you take pride in maintaining high standards of cleanliness and creating memorable guest experiences, this is your opportunity to contribute to a dynamic hospitality team.

Where You Can Make an Impact:

• Clean and prepare guest rooms daily, including making beds, vacuuming, dusting, and replenishing amenities.
• Maintain cleanliness in bathrooms by sanitizing fixtures, restocking supplies, and ensuring all surfaces are spotless.
• Replace used towels, linens, and other items with fresh supplies.
• Respond promptly to guest requests and resolve any housekeeping-related issues professionally and efficiently.
• Monitor and report maintenance needs or damages in guest rooms to ensure quick resolution.
• Restock housekeeping carts and ensure equipment is in good working condition.
• Follow established health and safety guidelines, including proper use of cleaning chemicals.
• Collaborate with other departments, such as the front desk or maintenance, to ensure seamless guest experiences.
• Ensure lost and found items are reported and handled according to hotel policy.
• Maintain a friendly and professional demeanor when interacting with guests and team members.

Requirements

Education/Formal Training:

• High school diploma or equivalent preferred but not required.

Experience:

• Previous experience in housekeeping or a similar role is a plus, but training will be provided.

Knowledge/Skills:

• Strong attention to detail and organizational skills to ensure guest rooms meet high cleanliness standards.
• Ability to work independently and as part of a team.
• Good communication skills to interact with guests and colleagues.
• Physical stamina to perform manual labor, including bending, lifting, and standing for extended periods.