Room Attendant

Department: Housekeeping

Reports To: Housekeeping Supervisor / Assistant Executive Housekeeper / Executive Housekeeper

Company: Hospitality Management Advisors

Location: Courtyard by Marriott - Winston Salem/University

Revised: February 2026

Position Summary

Clean assigned rooms according to company and brand standards and procedures.

Key Responsibilities

• Stock cart with supplies.


• Clean guest rooms and bathrooms.


• Report room status.


• Complete maintenance work orders.


• Turn in lost & found items.


• Maintain key security.


• Turn mattresses as needed.


• Prepare cribs and roll-a-ways.


• Perform laundry duties as needed.


• Report safety issues.


• Maintain clean work area.


• Perform other duties as directed.

Qualifications

• Knowledge of cleaning procedures.


• Guest communication skills.


• Able to complete documents.


• Weekend/holiday availability.


• Adhere to environmental sustainability practices, including proper disposal of materials and energy-efficient procedures.

Job Environment

• Primarily indoors.


• Walking and standing entire shift.


• Some light lifting.


• Frequent reaching, bending, stretching, stooping, squatting, kneeling.

Benefits

• Medical


• Dental


• Vision


• Company Paid Life & Disability


• Voluntary Life Products


• PTO/Sick/Floating Holiday