Route Service Manager

UniFirst is HIRING  - ROUTE SERVICE MANAGERS

Working Territory/Location: NORMAL, IL

$77,500 - $85,000 Annual Salary

• Paid Weekly
• Full-Time Hours - Schedule will vary
• MONDAY thru FRIDAY (8 am - 5 pm) - unless on route
• Weekends OFF
• Car Allowance
• Cell Phone Allowance
• Gas Card

Route Service Manager:

• UniFirst is seeking two Route Service Managers to join our team!
• The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family-owned businesses to major corporate locations.
• This is an entry-level management position for a career-minded individual interested in advancement.

What’s in it for you?

• Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement.
• Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth.
• Culture: Our family culture is what makes UniFirst an organization that stands out from the rest.
• Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you’ll be doing:

• Oversee the training and development of a team of Route Service Representatives
• Respond to service requests
• Negotiate customer contract renewals
• Build strong relationships with your customers and team
• Work closely with all other leadership and management team members to provide the best customer service and product programs
• Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty.

Qualifications:

• A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer
• Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
• An individual ready to learn and work to become a customer service and loyalty expert
• High school diploma or GED, some college is a plus
• 21 years of age
• Valid non-commercial driver’s license in the state of residence
• Reliable transportation
• Must meet pre-employment DOT physical requirements
• Physically capable of lifting up to 50 pounds
• Communication and language skills
• Basic computer proficiency
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred

Job Type: Full-time

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance