Job Description - Routing Specialist and Dispatcher
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$19.00 - $28.00 an Hour Depending on Experience
Position Summary:
Ensures the timely, safe and efficient delivery of petroleum products utilizing a computerized dispatching system. This position effectively communicates with customers, schedules trucks and drivers, and monitors delivery progress to assure a high level of customer satisfaction and an efficient, profitable operation. This position also requires the planning, scheduling and coordination of timely, safe and efficient daily delivery of petroleum products through route building. Building and mapping daily delivery routes to assure a high level of customer satisfaction, and efficient and profitable operation.
Essential Functions:
Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day
Builds efficient routes by mapping and sequencing deliveries. Reviews customer account information to ensure it is
Assigns drivers and trucks (determine the number of trucks required based on forecast volume). Provides manifest(s) to satellite
Analyses burning pattern changes for accounts and switches delivery schedule based on seasonality.
Reviews delivery dispatch logs (auto to will-call, adding appliance, terminating, etc.) and updates accounts for forecasting
Reviews K-Factor exception reporting, run-out warning report, and next day deliveries and takes appropriate
Addresses after-hours service
Prepares initial ticket assignment for the next
Communicates with Dispatcher regarding:
Daily and weekly forecast plan
Assessment of delivery defects (run-outs, near misses, small drops, zero fills)
Reviews and seeks to improve key metrics (throughput, delivery defects, safety)
Helps attain annual market performance
Experience:
Two years of experience in a dispatch environment with computerized dispatch technology is preferred.
Education:
A High School Diploma or equivalent is required
Other Attributes Required:
Planning and scheduling skills
Analytical skills
Technology/computer skills
A commitment to exceptional customer relations
Ability to meet deadlines
Ability to remain focused on detailed work in the midst of a busy, sometimes noisy, office environment
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance – Premiums as low as $6.41 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term disability
401(k) plan with company match
Paid time off and 10 paid holidays
Tuition Reimbursement for employees and Scholarships and grant for employee’s children
Discounts on our products and services
Work uniform and, boot and prescriptions safety glasses allowance
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