RV FRONT DESK AGENT

Description

POSITION PURPOSE

Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.

ESSENTIAL FUNCTIONS

Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration, monthly and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Give a copy of and explain RV Park’s rules and policies. Issue keys to Corporate RV to guests. Give new guests a tour of park facilities. Assist all guests with any maintenance requests.

Requirements

QUALIFICATION STANDARDS

Education

High school or equivalent education required.

Experience

One to two years in a public contact position.