RV Service Technician

Description

• Diagnostic and Repair Work:
• Inspect, troubleshoot, and diagnose issues in RV systems, including engines, transmissions, brakes, electrical, plumbing, HVAC, and appliances.
• Perform repairs and maintenance on RV components such as generators, slide-outs, water systems, roof structures, awnings, leveling systems, and suspension systems.
• Conduct regular maintenance services, including oil changes, tire rotations, brake inspections, fluid checks, and filter replacements.
• Use diagnostic tools and equipment to accurately identify and resolve mechanical, electrical, and plumbing issues.
• Installation and Upgrades:
• Install new components and accessories, such as satellite systems, solar panels, tow packages, hitches, and electronic upgrades.
• Perform structural repairs, including repairing water damage, roof resealing, and floor restoration.
• Safety and Compliance:
• Follow all safety protocols and procedures to ensure a safe work environment.
• Comply with OSHA regulations and DeMontrond’s safety policies, including the use of personal protective equipment (PPE).
• Maintain a clean and organized work area.
• Customer Interaction and Documentation:
• Communicate effectively with service advisors and customers to understand repair needs and explain completed work.
• Document all repair work, maintenance performed, parts used, and time taken for each job in the company’s service system.
• Conduct quality checks to ensure that repairs and installations meet DeMontrond’s standards and customer expectations.

• Lifting: Must be able to lift and carry objects up to 50 pounds regularly and occasionally lift up to 75 pounds.
• Standing/Walking: Must be able to stand and walk for extended periods, including bending, stooping, and kneeling.
• Manual Dexterity: Requires the use of hands to operate tools, equipment, and RV components.
• Climbing: May need to climb ladders and work at heights when repairing roof-mounted systems.
• Vision and Hearing: Must have good visual acuity and hearing ability to detect issues during diagnostic procedures and ensure safety.

• Environment: The work environment includes exposure to various weather conditions, such as heat, cold, and rain. The position involves working in service bays, outdoors, and occasionally in confined spaces.
• Hazards: Exposure to mechanical hazards, electrical systems, chemicals, and dust. Use of safety gear and adherence to safety protocols are required to mitigate risks.

• Technical Skills: Strong mechanical aptitude with knowledge of RV systems, including electrical, plumbing, and HVAC.
• Problem-Solving: Ability to diagnose and repair a wide range of issues with minimal supervision.
• Attention to Detail: Must be thorough in inspecting vehicles, identifying problems, and documenting work.
• Customer Service Skills: Effective communication with customers and service advisors regarding repair needs and recommendations.
• Certifications: RVDA-RVIA certification preferred but not required.

• Minimum of 2 years of experience as an automotive or RV technician, or similar field.
• Familiarity with RV industry standards and regulations is an asset.