SaaS Platform Developer (Mid)

Position Summary

RAND Consulting Group is seeking a full-time SaaS Platform Developer (Mid) to support the Defense Logistics Agency (DLA) Advanced Digital Concepts (ADC) program. The developer is responsible for technical analysis, design, development, and testing of data connections, dashboards, and reports within a cloud-based SaaS platform environment, with primary work performed on the ServiceNow platform. The role builds and enhances baseline and custom applications, automates business processes, and supports rapid prototyping under a Lean Startup development methodology across two-week agile sprint cycles. The Mid-level developer owns execution of test activities and resolves technical issues to align with business requirements and milestone targets.

Key Responsibilities

• Perform technical analysis, design, development, and testing of data connections, universes, and dashboards/reports within a cloud-based SaaS platform.


• Build reports and visualizations within the analytic framework to support key performance indicators (KPIs) and metrics.


• Review functional requirements, user stories, performance criteria, and data consumption needs to support the design of technical components.


• Design, configure, develop, troubleshoot, and implement baseline and custom applications to enhance the platform and automate business processes.


• Develop and enhance ServiceNow applications, catalog items, foundational tables, business logic, and user interfaces for human-centered design.


• Complete development actions on assigned user stories within sprint timelines, and support teammates through code reviews and collaborative development.


• Create new user stories for identified requirements and enhancements, and participate in story refinement and backlog grooming.


• Promote application changes through development, test, and production instances in coordination with the Core Platform team.


• Own execution of test activities, support User Acceptance Testing (UAT), and resolve technical issues to align with business requirements and milestone targets.


• Conduct tool demonstrations for the Product Owner and stakeholders.


• Participate in agile ceremonies including daily standups, Product Owner meetings, sprint planning, and governance meetings.

Minimum Requirements

• Undergraduate degree in Computer Science, Information Systems, Engineering, or a related field.


• Two (2) years of practical industry, government, and/or consulting experience in information technology management.


• Four (4) years of ServiceNow and/or other business platform development experience.


• JavaScript and SQL programming experience.


• Experience with the Lean Startup development methodology and SDLC concepts.


• ServiceNow Certified Application Developer.


• Must be able to obtain an IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) investigation. An active clearance is not at time of hire.


• Ability to obtain a Common Access Card (CAC).

Preferred Qualifications

• ServiceNow Certified Implementation Specialist.


• ServiceNow CSA (Certified System Administrator) and related micro-certifications (CSDM, CMDB Health, CMDB Fundamentals).


• Experience supporting DoD or federal government clients in a Controlled Unclassified Information (CUI) environment.


• Experience with ServiceNow NextGen AI / Now Assist features.

Compensation and Terms

• Full-time, salaried, exempt position (not eligible for overtime).


• Annual salary includes 208 hours of compensation for 11 federal holidays and 3 weeks personal leave.


• Paid bi-weekly on scheduled pay dates.