Safety and Security Coordinator

Are you passionate about preserving the extensive history of aviation and space exploration while ensuring the safety of those who come to experience it? The Museum of Flight, the largest independent, non-profit air and space museum in the world, is seeking a dedicated Public Safety and Security Coordinator to help create a safe, enjoyable, and secure environment for our team members, students, and visitors. This full-time position is ideal for someone with a strong background in public safety, customer service, administrative management and logistics.

Your role will be essential in managing crucial administrative duties and department logistics. You'll be responsible for overseeing access control systems, handling key distribution, operating the lost and found department, and ordering necessary supplies and equipment. If you are detail-oriented, proactive, and have excellent organizational skills, we want to hear from you. Your expertise will be crucial in streamlining our operations and contributing to the overall safety, security and efficiency of our campus. Join us at The Museum of Flight, where you'll play a vital role in preserving aviation history and supporting our mission to educate and inspire.

Summary

The Safety and Security Coordinator supports the mission of The Museum of Flight by providing administrative support and coordination of activities throughout the Public Safety and Security department. This position provides professional customer service to internal and external customers including answering phones, in-person queries, assistance with lost and found, vendor coordination, department communications, and other daily administrative tasks. Responsibilities include upholding policies and procedures for access control, such as badges, keys, and other Museum property, as assigned. This roll provides coordination of security coverage and responds to activities on CCTV, intrusion alarm monitoring, and the fire panel, and dispatches department information in a concise, timely, and professional manner.

Essential Duties & Responsibilities

The following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential job functions.

1. Serve as the primary contact for internal and external customers at the Security office; in-person, via telephone, email, chat, or two-way radio.


2. Perform administrative tasks within the department and in support of the manager and supervisor including daily and event tasking orders of Museum events and officer related tasks and coordination.


3. Monitor electronic security systems such as video cameras, access control, intrusion, and fire detection. Retrieve camera footage when instructed.


4. Assist as a dispatcher for the Public Safety Department using a two-way radio system. Assist the department in the response to emergencies and relaying information as needed.


5. Assist staff and customers with reservations of fleet vehicles and aircraft fly-ins.


6. As directed, produce and update staff ID badges, including badge access control within proper protocols.


7. Maintain inventory and access control for Museum keys, Lost Key tags, vendor ID badges, two-way radios, and department uniforms, as directed adhering to Museum policies and procedures.


8. Maintain inventories for department supplies, and orders equipment and supplies as needed. Create and submit department purchase orders for approval.


9. Administer the vehicle fleet use tracking, maintenance, and fueling programs, and produce related reports.


10. Assist in the scheduling of department officers, training, and onboarding activities as directed.


11. Oversee the Museum’s Lost and Found property program ensuring records are maintained and items are purged on a regular basis.


12. Prepare and maintain department documentation and presentations, including records and reports such as incident reports, schedules, logbooks, and expense reports.


13. Ensure Museum outgoing and incoming mail is sorted and posted.


14. Perform other duties as assigned.

Qualifications

Education & Experience

• High School Diploma or GED required. Associates degree, preferred.


• Two (2) years of customer service experience in a reception, administrative, or office setting required.


• Experience in a Safety and/or Security environment is highly preferred.

Knowledge

• Practical knowledge of file maintenance and administrative best practices.


• Knowledge of access control, CCTV, or security monitoring is highly preferred.

Skills

• Good problem-solving skills to manage shifting priorities, demands, and timelines.


• Proficient computer skills in a Microsoft Office environment.

Abilities

• Ability to effectively communicate through a variety of media that includes but not limited to email, telephone, two-way radio, and person to person in a timely and professional manner.


• Able to work with and engage a diverse population that includes all levels of guests, staff, volunteers, community partners, and vendors.


• Demonstrated ability to make appropriate and timely decisions in stressful situations and complete tasks in a timely manner.


• Ability to maintain confidentiality and discretion in security matters.


• Able to remain flexible and manage competing demands in a changing work environment.

License & Certification

• First Aid, CPR and AED certification, or be able to obtain the certifications through the Museum within 90 days of hire.


• Drivers License with an acceptable driving record is preferred.  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position’s schedule is set by the manager with flexibility for evening and variable hours based on Museum need and when emergency issues arise.


• On-site attendance is essential to perform the duties of this position.


• May have some local travel for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works frequently under normal office conditions, which includes repetitive wrist and arm movement and long periods of sitting or standing.


• Able to occasionally lift up to 25 lbs. with or without assistance.


• The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat are occasional requirements in a normal office setting.


• Ability to move through physical Museum campus spaces required including occasionally outdoors in variable weather.

Benefits

The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, and long-term disability. 

Paid-Time Off

Our paid time-off plans include 2 weeks of accrued sick leave and 2 weeks of vacation (80 hours each) per year, 10 paid holidays, and 2 floating holidays. 

Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).

Compensation

The hourly range for this position is $22.00 to $30.00 depending on experience.  

Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).

Important Information

The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply. 

Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. 

The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression. 

This organization participates in E-Verify. 

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