Safety Services Case Manager

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members.  At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better. 

If you are kind, patient, and ready to make a difference, we would love to meet you!

Full-time employees are offered the competitive benefits outlined below:

• Generous Paid Time Off 
• Paid training
• Health Insurance 
• Dental and Vision
• Life insurance
• 403(b) with company contribution 5%
• Tuition reimbursement

We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed. 

Job Title: Safety Services Case Manager

Department: Foster Care

Status: Full-time, Exempt

Reports To: Program Supervisor

Starting Pay: $40,832 - $58,000 annually, dependent on education and experience

PURPOSE:   The Safety Services Case Manager will collaborate with DCFS, Intact teams, Placement teams, youth, birth families, foster parents, and other identified supports while overseeing and managing the services embedded in an impending danger plan.  Safety Service Case Manager will visit with members of the child and family team as required and work to identify any barriers to successfully completing the impending danger plan and help secure supports and services to overcome identified barriers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establishes a therapeutic alliance and engage families, caregivers, and other service providers in the treatment process.
• Willingness to travel as this position requires frequent travel and vehicle use; follows agency and state
• guidelines regarding driving, rules of the road, and safety.
• Available and responsive to inquiries from the Intact Family Services Worker regarding potential for
• involvement with an in-home impending danger plan in a timely manner.
• Collaborates on the development of an in-home impending danger plan.
• Contacts safety service providers to assess and determine suitability; Safety Manager provides information
• on regarding suitability of safety service providers to IFS Worker for necessary background checks to be
• completed.
• Ensures understanding and ability to manage the impending danger plan as written.
• Seeks clarification from IFS Worker as needed.
• Prepares safety service providers and ensures understanding and ability to manage the impending danger
• plan as written.
• Attends safety management meetings where discussion is required regarding sufficiency of impending
• danger plan and any changes that need to be made.
•  Perform additional duties as assigned. 

Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skills required.  

EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED

Degree/Field Required: High School Diploma or GED (Related fields will be considered.)

Degree/Field Preferred: Associate degree from an accredited community college or Bachelor's degree in Social Work or in Human Services (Related fields will be considered.)

Experience Required: 

• Must be 21 years of age or older, and have at least 2 years' work experience in their area of job responsibility 

SKILLS REQUIRED:

Manager-Specific: N/A

Basic: Strong written and verbal communication skills, active listening, organization, critical thinking, attention to detail, and the ability to maintain accurate documentation. Ability to interpret and apply agency policies, procedures, and child welfare practice standards.

Social: Ability to establish and maintain positive working relationships with youth, families, caregivers, service providers, DCFS personnel, and community partners. Demonstrates professionalism, empathy, collaboration, and effective conflict-resolution skills.

Problem Solving/Decision-Making: Ability to assess family situations, identify barriers to safety plan implementation, evaluate service needs, exercise sound judgment, and make timely decisions that support child safety and family stability. Ability to manage multiple priorities while meeting deadlines and program expectations.

Proficient Computer Skills In:  Outlook, Word, database management software, electronic documentation systems, and virtual communication platforms.

Expert Computer Skills In: N/A

Resource Management:  Ability to coordinate community resources, monitor service delivery, manage competing responsibilities, and ensure services are implemented according to the impending danger plan.

Technical: Ability to maintain electronic case records, complete required documentation, monitor service compliance, and utilize case management and documentation systems effectively.

Trauma-Informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.

VEHICLE RELATED REQUIREMENTS: 

Access to reliable transportation: Required.

Access to a reliable automobile: Required.

 Proof of continued auto insurance: Required.

Valid driver’s license: Required.

Additional license requirements: N/A

DRUG FREE WORK ENVIRONMENT:

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.