Saks Fifth Avenue Docent

Job Description:

Who You Are:

• A skilled multi-tasker who can pivot to support team members where needed

• Deliver high service standards in alignment with customer expectations

• Superior verbal communication and interpersonal skills 

• Bi/multi lingual 

• Ability to effectively communicate with clients, co-workers, and management in a professional and courteous manner 

• Have an understanding of and passion for client service, brand heritage and luxury culture

• Possess a positive, solution-oriented, and client-focused mindset 

• Thrive in a fast-paced environment and have the flexibility to adapt to change 

• Always portray a professional and polished demeanor demonstrating confidence and a positive attitude

You Also Have:

• A Customer Obsessed Mindset

• A passion for providing a seamless and elevated experience for clients

• Knowledge of hospitality and/ or related customer facing  industry

• Ability to quickly problem solve client concerns and determine solutions with limited supervision 

• Available to work a flexible schedule that includes nights, weekends, and holidays

• Ability to interact professionally and respectfully  

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.