Sales Account Coordinator, Ingredient Solutions (ISOL) - Princeton, NJ

Sales Account Coordinator, Ingredient Solutions (ISOL)\n\nPrinceton, NJ \n\nDo you want to play a key role in driving our sales success? Do you thrive in dynamic, fast-paced environments and possess a strong capacity for learning? Are you highly organized and detail-oriented? If so, we want you on our team! \n \ndsm-firmenich is seeking a proactive and result-driven Sales Account Coordinator to support our growing sales initiatives. This role will give you the opportunity to work with diverse teams, shape the way we operate, and contribute to the success of Taste, Texture \u0026 Health (TTH) in North America.\n\nKey Responsibilities:\n\n\\--Sales Operation \u0026 Forecasting Support\n\n * Manage sample and documentation requests, including submission and follow-through using internal and external systems (e.g., TraceGains).\n * Support Account Managers in updating sales forecasts and collaborating with Demand Planning to analyze and improve forecast accuracy.\n * Monitor, track, and follow up on backorders; support Customer Experience and Account Managers with timely follow-ups and resolutions, incorporating Demand Planning input as needed.\n\n\n\n\\--CRM, Data \u0026 Platform Management\n\n * Ensure CRM data accuracy, completeness, and timeliness to maintain strong CRM hygiene.\n * Maintain and support sales platforms, portals, and master data, including new customer setup and ongoing data maintenance.\n * Coordinate credit line reviews and manage rebate processes in collaboration with Finance and other stakeholders.\n\n\n\n\\--Reporting \u0026 Performance Management\n\n * Assist Sales Directors in preparing monthly sales and performance reporting for regional and global leadership reviews (e.g., forecast vs. actual, CRM funnel analysis, key initiatives, etc.).\n * Support Account Managers in preparing monthly performance reports for review with Sales Directors.\n\n\n\n\\--Customer \u0026 Internal Support\n\n * Assist Account Managers with preparation of customer communications (e.g., product updates, tariff surcharges), ensuring alignment and readiness prior to Account Manager outreach.\n * Manage and coordinate end-to-end customer visits, including logistics such as calendar invites, meeting room reservations, and any on-site coordination.\n\n\n\n\\--Training \u0026 Process Improvement\n\n * Train and onboard new TTH team members on sales tools, systems, and standard processes.\n * Identify opportunities to improve sales processes, reporting accuracy, and operational efficiency; recommend and support implementation of improvements.\n\n\n\nWe Bring:\n\n * A competitive compensation package with comprehensive health and welfare benefits.\n * Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.\n * Recognition and celebration of your efforts and accomplishments.\n * Dedication to creating better futures for customers, communities, people, and the planet.\n * Responsibility and accountability in living company values and driving sustainable solutions.\n * Supportive environment where individuals are empowered to progress and contribute to meaningful change.\n\n\n\nYou Bring:\n\n * Bachelor\u2019s degree in business, operations, or a related field; a degree in Food Science is preferred.\n * 2-5 years of experience in sales, sales support, or customer service, ideally within the Food \u0026 Beverage sector at a multinational company.\n * Proven expertise with CRM and SAP systems, complemented by advanced Excel skills, to efficiently manage data gathering, reporting, and process optimization.\n * A highly motivated self-starter with superior prioritization skills, capable of managing multiple projects concurrently in a fast-paced, ever-evolving environment.\n * Assertive, with a knack for providing actionable insights and practical solutions to both internal teams and external customers, ensuring consistent satisfaction and long-term relationships.\n * Excellent organizational and analytical abilities, facilitating effective communication and relationship-building with cross-functional teams to drive business growth and foster collaboration.\n\n\n\nThe salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant\u2019s job-related skills, experience, relevant education, or training, and primary work location. Salary: $80,000.00 - $100,000.00.\n\nIn addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.\n\nAbout dsm-firmenich\n\nAt dsm-firmenich, we don\u2019t just meet expectations \u2013 we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions \u2013 every single day. Whether it\u2019s fragrance that helps you focus, alternative meat that\u2019s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you\u2019re making a difference, we\u2019ll make sure you\u2019re growing too. With learning that never stops, a culture thatlifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They\u2019re essential to our future. Because realprogress only happens when we go beyond, together.\n\nInclusion, belonging and equal opportunity statement\n\nAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work \u2013 and that\u2019s exactly the kind of culture we\u2019re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has thechanceto grow, contribute, and feel they belong. We\u2019re proud to be an equal opportunity employer, and we\u2019re serious about making our hiring process as fair and inclusive aspossible. From inclusive language anddiverse interview panels to thoughtful sourcing, we\u2019re committed to reflecting the world we serve. We welcome candidates fromall backgrounds \u2014 no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we\u2019re here to help \u2013 just let us know what you need, and we\u2019ll do everything we can to make it work.\n\nAgency statement\n\nWe\u2019re managing this search directly at dsm-firmenich. If you\u2019re applying as an individual, we\u2019d love to hear from you. We\u2019re not accepting agency submissions or proposals involving fees or commissions for this role.\n