Sales Account Manager (Aircraft Parts)

• Ensure industry-leading service and support to our customers
• Correspond with customers via email, phone, ILS, Aeroxchange, and Parts base for requests for price, availability, and lead time for the sale of parts and repairs
• Continuously develop and grow customer relationships at all levels
• Ensure Team JAS ERP System (Quantum Control) integrity and accuracy
• Utilize company business system (Quantum Control) and portal data to identify and document customer needs and maintain continuous communication regarding open part orders, SPECS, and part availability
• Gather information regarding airline fleets and possible changes to the fleets
• Broker parts for customers, as needed
• Communicate new product and service opportunities, noteworthy developments, information, or feedback gathered through field activity to appropriate company personnel
• Present and sell company products and services to current and potential clients, including spare packages
• Identify and contact sales prospects, and other accounts as assigned
• Follow up on existing customers to maintain customer satisfaction
• Create and manage sales orders until the order is fulfilled
• Deliver work accurately and on time to customer expectations
• Assist accounting with the collection of outstanding invoices

💡 Who You Are:
You’re a natural communicator with excellent interpersonal skills, capable of building lasting client relationships. You thrive as a problem-solver, taking pride in exceeding customer expectations and delivering impactful results. Highly organized and detail-oriented, you approach your work with focus and passion. Ideally, you bring an aviation background or experience in the aerospace industry, which fuels your ability to understand and anticipate customer needs in this specialized field. You’re also eager to master the ins and outs of our innovative products and services, becoming a true expert in your role. The ideal candidate would possess the following traits and qualifications:

Technical Knowledge & Abilities:

• Aerospace Industry Expertise: Familiarity with aircraft components, systems, and industry terminology, especially related to commercial and regional aircraft.
• Experience Selling in the Aviation Aftermarket: Proven ability to sell spare parts and MRO (Maintenance, Repair, and Overhaul) services effectively.
• Experience with CRM and ERP Systems: Working knowledge of Quantum Control or similar platforms for managing customer accounts and sales processes.
• Detail-Oriented: Accuracy in managing quotes, contracts, and customer records.

Sales Skills:

• Experience: 3-5 years of proven success in sales, particularly in the aviation industry.
• Customer-focused: Strong ability to build and maintain relationships, ensuring customer satisfaction and loyalty.
• Strategic Thinking: Ability to identify customer needs and align them with product and service offerings.

Problem-Solving Ability:

• Collaboration: Team-oriented mindset to work effectively with internal departments like purchasing, repair, and logistics.
• Analytical Skills: Capable of assessing customer inquiries and finding efficient, cost-effective solutions.

Behavioral Traits:

• Professionalism: Demonstrates integrity, reliability, and a commitment to high standards.
• Self-Motivation: Driven to meet and exceed sales targets with minimal supervision.
• Curiosity and Initiative: Actively seeks to expand knowledge of the aviation industry and customer base.
• Travel: Willingness to travel approximately 15% of the time to meet client and business needs.

• *** FREE *** Employee Health Insurance provided by Florida Blue
• 6% Matching 401k Plan
• Generous PTO Plan
• Dental Insurance
• Vision Insurance
• Employee Stock Purchase Plan
• Paid Holidays
• Floating Holidays 
• Parental Leave
• Life and Accidental Death Insurance 
• Long Term Disability
• Short Term Disability 

We welcome you to think about Team JAS, Inc. for the next step in your career! 

Let’s achieve great things together!