Sales Account Manager - Northeast

Description

WHO WE ARE: Specialty Coating and Laminating, LLC is a member of global packaging leader, INDEVCO Group. Specialty Coating and Laminating, LLC manufactures poly-extrusion and aqueous-coated paper and paperboard products, to include roll wrap protection, heat sealable liners, slip and tier sheets, and composite can components.

WHAT WE DO: Extrusion Coating Aqueous Coating Solid Fiber Laminations Building and Construction Materials: house wrap, roof underlayment, sheathing, flashing, and adhesives

COVERAGE LOCATION

Ohio, West Virginia, Pennsylvania, New York, New Jersey, Maryland, Delaware, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire & Maine. 

JOB SUMMARY

We are seeking to add an experienced Sales Account Manager who will be responsible for seeking new business opportunities that result in increased outside sales revenue. This individual will be responsible for articulating the value of our extruded and laminated products in a solution-based manner, in addition to becoming a true and trusted partner of the customer throughout the full sales cycle. This position consists of making high volume cold calls daily, the ability to communicate effectively with prospective clients, build a pipeline, and successful client management.

RESPONSIBILITIES INCLUDE:

Prospecting

• Prospect and Convert qualified Leads from INDEVCO North American Marketing Team. 
• Input activities, Leads, contacts and opportunities into the CRM system. 
• Forecasting, Reporting and competitor profiling. 
• Proactively search, identify and obtain business opportunities with new and existing customers, manage resources as required to accomplish.
• Cold-Calling potential customers for industrial packaging, consumer packaging for poly coated, laminated products as well as aqueous laminated and coated sheeted products.
• Visit B2B manufacturing operations to provide current product offering and value-added solutions market specific.

Solution Development

• Work with R&D and Management teams to identify and design customer-based solutions within our product portfolio.
• Ability to utilize market and customer research to build product value propositions specific to the customer and industry.
• Share with SC&L team market knowledge & expertise of market segments, geographical requirements and product developments. 
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Understand, assess, and communicate the technical attributes required of the customer, as well as the company’s ability to meet them.

Relationship Management

• Ability to complete the sales cycle with complete customer satisfaction
• Identify, address, monitor and resolve complaints with current customers regarding product, quality, and service improvement
• Ability to utilize market and customer research to build product value propositions specific to the customer and industry
• Be a part of the team by liaising with cross-functional internal teams (including Customer Service, Marketing, and Operations) to improve the entire customer experience
• Performs other work that furthers individual outside sales efforts including, follow up communication via telephone, written materials and email; planning and preparing for outside sales calls using sales tools and databases; consistent use of CRM system to accurately forecast territory bookings, prepare proposals, and provide tours of manufacturing plant and facilities

Requirements

 JOB KNOWLEDGE, SKILLS, & ABILITIES

• Must have a firm understanding of CRM systems
• Sales Experience with coated and laminated products
• Leadership and Team Skills
• Negotiation Skills
• Interpersonal Skills
• Written & Verbal Communication
• Excellent Time Management
• Results Oriented
• Performance Driven
• Business Knowledge
• Analytical and Financial Skills

EXPERIENCE & EDUCATION

• 5+ years sales experience, or 2+ years of specific sales experience in laminated and coated Industrial/Consumer Packaging.
• Familiarity and understanding of folding carton, industrial packaging, steel and roll packaging for coated and laminated products.

PREFERRED EXPERIENCE & EDUCATION

• BS or BA in Business Administration, Sales or Marketing

OTHER DETAILS

• At least 70% travel required
• Valid driver’s license required