Sales Administrative Assistant/Renaissance St. Louis Airport Hotel

· Perform general administrative functions including typing, answering telephones, and composing correspondence.

· Process paper flow in and out of the Sales office.

· Maintain a filing system of reports and pertinent hotel records.

· Type and distribute various department reports as needed.

· Answer and forward guest requests, complaints, or questions in a courteous and timely manner.

· Receive, open, and sort all department mail.

· Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc.

-Ability to accurately use various office software.   

· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to assist with the design and preparation of statistical reports and presentations as needed.

· Must be detailed oriented and possess superior organizational skills.

· Ability to accurately report information. 

· Ability to assist with various office tasks as needed.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

-Attend required meetings. 

  · Minimum lifting of 10 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 10 pounds.

-Other duties may be assigned. 

· Must have a good knowledge of service standards, guest relations, and etiquette.

· Must have good mathematical and computer skills.

· Must have hearing and visual capabilities to detect, observe, and report on emergency situations.

· High school education and relevant training and experience required. Additional education preferred.

· At least one year of office environment experience required.