Description

Looking to live in paradise and work in cutting edge technology? Innovative Composite Engineering, located in the beautiful Columbia River Gorge, is just an hour east of Portland OR/Vancouver WA. The Gorge, one of the most beautiful places to live, a dream destination for outdoor lifestyle, such as hiking, biking, windsurfing, kiting, hydro-foiling, camping, skiing, rafting, kayaking and more. Our 4/10s schedule provides a great work/life balance to personally enjoy paradise and professionally engage in leading edge manufacturing. 

Primary Purpose of Position:

To support an efficient and productive sales team by owning administrative tasks related to sales and estimating process. This role will utilize excellent organizational, administrative and creative skills.

Essential Functions:

1.  Order management

         Purchase order record keeping

         Sales order creation & maintenance

         Order confirmations

2.  CRM/ERP entry and maintenance

3.  Quote and proposal support

           Support formatting and structure of quotations and professional proposals

4.  Customer satisfaction tracking and improvement

5.  Sales team support

           Schedule meetings

           Track KPI's

           Manage travel and events

           Trade show planning

           Preparing presentations and reports

           Marketing support

6.  Customer database/portal management

7.  Employs creative problem solving for assigned special projects or in development of new programs, systems or processes to meet needs

8.  Provides backup support to reception desk, answering incoming phone calls and visitors 

9.  Other duties as assigned

Requirements

  Required Knowledge, Skill and Ability: 

• Highly proficient in Microsoft Word, Excel, Email, PowerPoint, PDF and Enterprise Resource Planning (ERP) Systems
• Excellent organization skills with acute attention to detail
• Strong communication skills with a friendly personable image; includes verbal, written & telephone skills, for both internal and external customers
• Maintain high degree of confidentiality
• Motivated self-starter, able to work independently and anticipate team needs

  Education/Experience:

Required: 5+ years experience in sales operations, sales admin, office management, or similar

Preferred:  2 or 4 year college degree and experience in an aerospace organization

Reporting:

Reports to the Business Development Manager

Working conditions:

This position includes the ability to perform those activities to complete the essential functions of the job, either with or without reasonable accommodation. The position includes continuous and/or frequent talking, repetitive motions of hand/wrists, hearing and handling. Mental activities performed by the employee in this position include customer service, interpersonal skills, decision making, teamwork, creativity, use of discretion, problem analysis, negotiation, and the ability to perform math and to read, write, speak and understand English. Physical activities may include standing, walking, stooping, twisting, climbing, balancing, kneeling, bending, crawling, reaching, grasping, fingering, repetitive motions of hands and wrists, sitting, hearing and lifting/pushing/pulling or carrying objects up to 25 pounds. Work is primarily indoors in an office and manufacturing facility. Work may also include off-site field work and visits to customer facilities.

Any combination of the experience, education, training and requirements listed above which provides an equivalent background to perform the work of this position may be considered by management.

ICE is an equal opportunity employer. Per ITAR regulations applicants must provide evidence of US Person status by completing a U.S. Export Control Compliance Verification form at reception. US laws and regulations prohibit the unauthorized export of restricted technology to non-US persons. A US Passport is the most common document used, but not the only type accepted. Once determined, the documentation will be kept on file at ICE.

“This position must meet compliance requirements, a US person is required. US person includes, US citizen, lawful permanent resident, refugee or asylee. “

ICE is a drug and tobacco free workplace.