Sales Administrator

We are partnering with an established flooring organization to identify a Sales Administrator for its Timonium, Maryland location. This is an onsite position supporting residential flooring sales, with occasional travel to client sites throughout Maryland, Washington, D.C., and Virginia.

The Sales Administrator will provide dedicated administrative and operational support to a Senior Sales Representative, managing order processing, scheduling, customer communication, and project documentation to ensure an efficient sales process and exceptional customer experience.

Key Responsibilities

• Provide daily administrative support to a Senior Sales Representative and manage residential account documentation
• Enter jobs, services, and customer information into company systems
• Prepare installation work packets, change orders, and project paperwork
• Maintain organized sales pipelines, job schedules, and customer records
• Coordinate with accounting on invoices, payments, and job documentation
• Assist with customer inquiries, complaints, returns, and follow-up communication
• Support scheduling and coordination between sales, installation, and internal departments
• Assist with company software, reporting, and administrative processes
• Identify opportunities to improve workflows and streamline sales operations
• Support customer relationship development and new business opportunities
• Anticipate the Senior Sales Representative's needs and ensure timely follow-through on daily priorities

Ideal Background

• High school diploma or equivalent required
• 2+ years of administrative, office, or customer service experience
• Proficiency with Microsoft Word, Excel, Outlook, and general business software
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Excellent written and verbal communication skills
• Basic mathematical skills for measurements, pricing, and order calculations
• Ability to handle confidential customer and pricing information professionally
• Experience in flooring, construction, home improvement, interior design, or related industries preferred
• Familiarity with flooring products, installation processes, or industry software preferred
• Experience directly supporting a sales representative or executive is a plus

What We're Looking For

We are seeking a highly organized, proactive professional who can provide dependable administrative support while maintaining excellent customer service. The ideal candidate is detail-oriented, comfortable with technology, and capable of managing multiple residential flooring projects in a fast-paced environment.

This individual should be a strong communicator who anticipates needs, solves problems, and builds a productive working relationship with the Senior Sales Representative.

Working Environment

• Onsite position in Timonium, Maryland
• Occasional travel to client sites throughout Maryland, Washington, D.C., and Virginia
• Monday through Friday schedule, with occasional weekend work as needed
• Office-based responsibilities with occasional handling of materials up to 20 pounds

Confidentiality

All inquiries and discussions will be handled with strict confidentiality.