Sales Administrator - Hiring Immediately

FDH Aero is a leading global distributor of aerospace parts and materials to the OEM and Aftermarket segments. Our business is built on relationships with key suppliers and focused on providing exceptional customer service.

We are seeking a detail-oriented and organized Sales Administrator to join our team. The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks, coordinating sales activities, and providing exceptional customer service. This position offers an exciting opportunity to contribute to the success of our sales operations and build strong relationships with our clients.

Responsibilities:

• Assist the sales team with scheduling appointments, meetings, and travel arrangements
• Prepare sales reports, presentations, and other materials for sales meetings and presentations
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives
• Receive and process customer orders accurately and efficiently
• Coordinate with various departments to ensure timely order fulfillment and delivery
• Maintain records of sales orders, invoices, and shipping documents
• Serve as the main point of contact for customer inquiries and requests
• Address customer concerns and resolve issues in a timely and professional manner
• Provide product information, pricing, and availability to customers as needed
• Maintain accurate and up-to-date customer and sales data in CRM software
• Generate reports on sales performance, trends, and forecasts for analysis
• Assist in analyzing sales data to identify opportunities for growth and improvement
• Provide general administrative support to the sales team, including filing, scanning, and organizing documents
• Manage calendars, schedules, and correspondence for sales representatives
• Assist in preparing proposals, contracts, and other sales-related documents

Qualifications:

• Previous experience in sales administration, customer service, or related field preferred
• Strong organizational skills with attention to detail and accuracy
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Team player with a positive attitude and willingness to learn