Sales Agent

Company : Silver Bell Group

Job Type : Full Time

Beograd, Belgrade

Job Description - Sales Agent

Silver Bell Group is a dynamic fast -expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across different industries by building, managing and leading teams for them.

In this role, you will play a key part in engaging with both existing and prospective clients, presenting financial products and services in a clear, confident, and professional manner. Your primary focus will be outbound communication—building strong client relationships, identifying customer needs through a consultative approach, and offering tailored solutions that contribute to business growth while ensuring a positive customer experience.

Your Main Responsibilities:

Conduct outbound calls to existing and potential customers
Communicate with clients in English, providing clear and professional information
Present products and services, and identify sales opportunities
Perform cross -selling and up -selling activities
Provide high -quality customer support and ensure a positive customer experience
Handle inbound calls generated from outbound campaigns
Achieve monthly KPIs related to sales and service performance

What We Are Looking For:

At least 1 year of experience in sales, telemarketing, or a contact center
Strong communication skills in English (spoken and written)
Basic computer skills and familiarity with CRM systems (experience with Salesforce is a plus – training provided)
Availability for shift work (full -time)
Goal -oriented mindset and motivation to work in a performance -driven environment

What We Offer:

Competitive salary and performance -based bonuses
Modern office space in the center of Belgrade
Clear career development path and opportunities for advancement
Supportive and team -oriented work atmosphere

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Sales Agent

Job Description - Sales Agent

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