Sales & Account Specialist - remote

Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for a Sales & Account Specialist with it's Account Management department.

What you will do in this role:

The Sales & Account Specialist plays a key support role across Sales and Account Management teams. This position helps drive growth and client satisfaction by supporting RFPs, sales initiatives, new client transitions, and ongoing account needs. In addition, this role serves as the primary account lead for a portfolio of low-need clients, ensuring consistent service delivery and proactive communication.  This position may work remotely.

Essential Functions:

• Supports Sales and Account Management teams across RFPs, client transitions, proposals, and ongoing account needs.
• Serves as primary day-to-day contact for assigned low-need accounts, managing routine requests, reporting, and communications.
• Assists Account Managers with reporting, documentation, client communications, and internal coordination to support a positive client experience.
• Demonstrates strong organizational skills and the ability to manage multiple priorities across Sales, Marketing, and Account Management teams.
• Maintains accurate account information, leads coordination for renewals and ongoing service needs, and proactively monitors account health.
• We are a team at Short’s Travel Management and as such, you may be expected to assist in other departments or handle tasks outside of your typical position scope for the benefit of our clients or company. Other responsibilities as assigned.

Qualifications:

• 1-3 years previous experience in account management, sales support or client services.
• Bachelors degree preferred.
• Strong organizational skills and previous experience managing projects.
• Excellent written and verbal communication skills
• High attention to detail; comfort working with documentation, data, and deadlines
• Ability to work collaboratively across Sales, Marketing, and Account Management team
• Proficiency with CRM systems, reporting tools, and Microsoft Office (Excel, Word, PowerPoint)
• Prior experience in athletics preferred.

Technical Skills:

• Microsoft Office Suite required (Word, Excel, PowerPoint, Outlook)
• Proficiency with CRM systems and reporting tools
• Salesforce experience preferred.

Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!

The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.

Compensation & Available Benefits:

• Competitive salary commensurate with experience
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k) plan
• Paid Time Off

Short’s Travel Management is an EOE employer.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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