Sales and Administrative Assistant

For over 75 years Cascade Pump Company has been a leader in Low Lift high volume Industrial Water pump Manufacturing.  We are looking for a Sales Assistant to join our team. The Sales Assistant’s responsibilities include the preparation of Parts and Aftermarket sales proposals, as well as a wide range of support functions for the overall Sales Department and other Cascade staff.  Under the direction of the Director of Sales, sales and administrative responsibilities include the following:

Responsibilities:

• Prepare Parts and Aftermarket Sales Proposals
• Shipping Clerk
  • Confirm readiness for shipment based on Assembly Department provided checklists
  • Coordinate shipping with customer requirements
  • Schedule shipments
  • Communicate with customers regarding shipment status
• Develop and implement follow-up procedures to determine Parts/Aftermarket sales opportunity status
• Build and maintain rapport and positive working relationships with Sales Channel Partners and Customers
• Prepare and submit O&M Manuals to Customer at time of shipment
• Maintain job folders (in-process and close-out)
• Maintain Cascade Pump Installation List
• Manage and File completed and/or removed job folders
• Monitor and manage Cascade general email account.  Review and forward to Cascade colleagues when required.
• Customer Service:  Field incoming phone calls to office and delegate to Cascade colleagues when required.

• Salesmanship and social skills:  Ability to build rapport and maintain positive working relationships with Sales Channel Partners and Customers
• Strong verbal and written communication skills
• Strong attention to detail
• Time management and organization skills:  Must have high sense of urgency to meet or exceed expectations and achieve daily commitments.  Must be able to continuously re-prioritize and manage time as workload may exceed available time based on changing customer demands.
• Ability to field/review inquiries from internal or external customers and effectively respond (Parts/Aftermarket), or delegate to other Cascade staff as required.
• Working knowledge of Microsoft Office™ (Excel®, Word®, Outlook etc.)
• Ability to apply logical or technical principles to a wide range of practical problems
• Mechanical aptitude and interest in application of rotating machinery
• College level education or equivalent experience is required.

Benefits:

• Medical (Company Contribution)
• Dental
• Vision
• Profit Sharing (3% company match)
• Company paid Life Insurance
• 10 Paid Holidays
• PTO
• Sick Time