Sales & Administrative Specialist

Position Overview

We are seeking a results-driven Sales & Administrative Specialist with a strong sales background and a passion for client communication. This role is primarily focused on closing inbound leads and selling curated packages — not sourcing or prospecting new leads, while also managing key administrative communication channels to ensure a seamless client experience. The ideal candidate thrives in a performance-based environment, maintains high conversion rates, and communicates with confidence, clarity, and professionalism.

Key Responsibilities

Sales (Primary Focus)

• Sell pre-designed service packages to inbound leads (no sourcing or cold outreach required)
• Maintain a minimum 40%+ conversion rate
• Conduct discovery calls and confidently guide clients toward the best-fit package
• Handle objections professionally and move leads efficiently through the sales process
• Track and report on sales performance metrics
• Follow up with warm leads in a timely and strategic manner
• Collaborate with leadership on improving scripts, offers, and sales processes

Administrative & Client Communication

• Manage and monitor shared administrative inboxes
• Respond to client inquiries promptly and professionally
• Ensure timely follow-ups and accurate communication
• Maintain CRM accuracy and update client records
• Support internal documentation and administrative organization
• Serve as a key point of contact for client communications during the sales phase

Qualifications

• Proven sales background required (minimum 2+ years preferred)
• Demonstrated ability to maintain or exceed a 40% conversion rate
• Strong closing skills and confidence in selling structured packages
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Experience managing shared inboxes or high-volume client communications
• Comfortable working with CRM systems and sales tracking tools
• Self-motivated, goal-oriented, and performance-driven

Compensation & Benefits

• $65,000 base salary
• Bonus potential based on performance and conversion metrics
• 401(k) with 4% company match
• Health insurance stipend
• Remote work environment
• Paid Time Off (PTO)
• Opportunity for growth within a performance-driven team