Sales & Catering Coordinator

Sales & Catering Coordinator

Ramada Bismarck

DOE starts at $40,000

Full Time
Reports to: Director of Sales/General Manager 

Position Summary:

The Sales & Catering Coordinator plays a key role in supporting the Sales and Catering Department by managing client relationships, coordinating event details, and ensuring successful event execution. This position drives group and banquet revenue through exceptional customer service, strong organization, and teamwork across departments.

Why you’ll Love Working Here

We believe in teamwork, flexibility, and genuine care for our guests and for each other. You will be part of a supportive, hands-on team that celebrates success together and takes pride in every event we deliver.  

Key Responsibilities:

• Build and maintain strong relationships with clients to encourage repeat and referral business.


• Provide consistent, exceptional customer service to all internal and external clients throughout the event process.


• Perform administrative duties including updating sales trace system, producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks, and creating sales contracts.


• Prepare and detail BEOs (banquet event details) to ensure appropriate information is communicated to operations teams for flawless execution.


• Greet client prior to the onset of the function, check in periodically to ensure satisfaction, and to respond to any additional requests.


• Coordinates and communicates with hotel departments to ensure seamless event execution.  


• Conduct site tours and client meetings as needed.


• Prepare and present accurate function bill to the client and collect payment.


• Create sales and marking materials as needed.


• Attend some networking events


• Maintain organized records of client communications.


• Respond promptly to inquiries and gather event details such as size, menu, and schedule of events.

Qualifications:

• Strong relationship-building, communication, and organizational skills


• Self-motivated with the ability to work both independently and collaboratively.


• Professional demeanor with a focus on customer service and client satisfaction.


• Excellent attention to detail, organization, and time management.


• Ability to manage multiple projects and priorities simultaneously.


• A positive attitude, team mindset, and willingness to learn are highly valued.

Compensation & Benefits:

• Base salary starting at $40,000–$45,000, depending on experience.


• Accrued vacation (2 weeks/year to start).


• 3 personal days annually.


• Medical, dental, and vision insurance.


• 401(k) retirement plan.


• Paid holidays.


• Additional employee benefits outlined in the employee handbook