Sales and Customer Success Representative

What We Do

Elite Strategic Solutions was founded on the belief that sales and marketing should feel like a service and not just a transaction. In partnership with top-tier exterminators, we help educate customers on health, safety, and prevention - all while providing entry points into rewarding professional pathways.

Our Sales and Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We don’t just sell solutions; we represent peace of mind. Our team prides itself on sales done right, careers done better, and impact done daily.

What You’ll Be Doing

Help customers feel safe, supported, and empowered in this performance-based role. As a Sales and Customer Success Representative, you’ll turn pest control solutions into peace of mind. You’ll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.

Your Job As A Sales And Customer Success Representative Will Involve:

• Guiding residential customers through pest control sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
• Addressing questions and concerns with patience and expertise, transforming worries into reassurance
• Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
• Following up proactively with customers to check on service satisfaction and offer additional support when needed
• Collaborating closely with field technicians, service teams, and fellow Sales and Customer Success Representatives to deliver seamless customer experiences
• Keeping detailed, accurate records of customer interactions, preferences, and service plans
• Meeting and exceeding individual and team sales goals through genuine, needs-based selling
• Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills

What We Look For

The qualifications and skills we seek in a Sales and Customer Success Representative include:

• Strong communication skills: you listen as well as you speak
• Empathy and patience when dealing with customer concerns or fears
• Confidence to recommend solutions and guide customers through decisions
• Ability to multitask in a dynamic, fast-paced environment
• Basic computer and CRM knowledge
• Previous experience in customer service, sales, or hospitality is a plus - but not required
• Self-motivated mindset with a genuine passion for helping people

What You’ll Enjoy

Every Sales and Customer Success Representative should benefit from:

• Industry-leading training with mentorship and continuous learning opportunities
• Supportive team culture where your voice is heard and valued
• Opportunities for advancement into senior customer success or leadership roles

In this role, your income grows with your results. The annual pay range shown is the average commission-based pay earned by our current team.