Sales & Engineering Support / Product Liaison

Empire Technological Group Limited dba Aruze gaming Global is looking to add a Sales & Engineering Support / Product Liaison to our team!

Responsibilities: 

• Manage all Beta Test Bank operations in coordination with Sales and Product Management.
• Serve as a project coordinator between Sales and Product Teams for custom configurations and delivery timelines.
• Product management including game slicks, par sheets, and digital content management.
• Monitor and escalate issues related to product readiness and customer delivery.
• Collect and document detailed customer requirements for custom slot machine builds.
• Assist in the preparation and distribution of internal and external product launch materials.
• Facilitate cross-functional alignment across Sales, Engineering, and Product during key deals and product rollouts.
• Provide regular sales forecast updates in collaboration with Finance, Sales, and Operations Teams.
• Maintain and improve access to product management tools and resources, including reorganization of internal/external portals.
• Review and distribute newly released game math and marketing collateral.
• Provide day-to-day support to organizational leadership as needed.
• Support sales leadership with the creation of proposals, CRM data entry, and pipeline tracking.
• Coordinate communication between engineering, product, and sales on custom configurations and timelines.
• Track and escalate product and delivery issues as needed.
• Other duties as requested and/or assigned. 

Skills:

• Bachelor's degree in business, engineering, or a related field (or equivalent professional experience).
• Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
• Excellent interpersonal and written communication skills.
• Experience with CRM systems such as Salesforce and project management platforms is preferred.
• Proven ability to work cross-functionally with technical and non-technical teams.
• Experience or interest in the gaming, manufacturing, or technology sectors is a plus. 

Benefits: 

401(k) 

Medical, Dental, Vision 

Life insurance 

Paid Time Off 

Disability Insurance   

Schedule: 8-hour shift   

Job Type: Full-time

Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.