Sales & Operation Coordinator

Location: Concord, NH

Position Status: Full time

Swenson Granite Works, a division of Polycor, is seeking a motivated Sales & Operation Coordinator to join our team. Reporting to the Manager Curbing Sales, the incumbent will primarily support the curbing division, while also assisting production as needed. The role involves supporting sales processes, customer service, and administrative tasks, while ensuring smooth communication and efficient operations.

Duties include, but are not limited to:

• Answer phone calls and respond to emails in a professional manner.


• Greet customers at the service window and visitors at the site, ensuring they are signed in and comply with site safety guidelines.


• Process paperwork, including invoicing loads, preparing loading checks, and managing filing systems.


• Input daily production data into internal systems with accuracy.


• Assist with project management for subcontracted jobs (drawings, details, progress tracking, and completion).


• Support sales teams with price validation and administrative tasks.


• Maintain records and digitalize data (sales, safety, and operations).


• Mail product samples and ensure timely follow-ups.


• Coordinate office supply needs and ensure replenishment.

Ideal Candidate Profile:

The ideal candidate is independent, organized, and able to manage multiple priorities in a fast-paced environment. They demonstrate clear and relevant communication skills, a courteous and dynamic customer approach, and strong problem-solving abilities. Creativity in responding to client needs and attention to detail are essential.

Technical Skills and Requirements:

• Post-secondary degree or certification in a related field (an asset).


• 2 to 3 years of relevant experience.


• Proficiency in MS Office (Word, Teams, Excel, Outlook, PowerPoint)


• Experience with CRM software is highly desirable.


• Ability to manage several tasks simultaneously with accuracy.


• Strong presentation and communication skills.

Benefits:

• 401(k) and Roth 401(k)


• 401(k) company match


• Health/Dental/Vision insurance


• Life/Disability/AD&D Insurance


• Employee Assistance Program


• Paid Time off (Vacation/Holidays)

To join the Polycor Group

Apply directly to INDEED

Or

Apply in person at:  369 North State Street, Concord, NH 03301

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Swenson Granite Works, a Polycor Group company: Polycor is a world leader in the natural stone industry. Founded in Quebec City in 1987, Polycor employs over 900 people in Canada and the United States. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects.  For more information, visit Polycor's website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Since 1883, Swenson Granite Works, operate 10 retail stores and multiple quarries in New England and are growing. We quarry, fabricate, and sell a variety of natural stone hardscaping and outdoor living products.

Equal Employment Opportunity: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation  and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment-type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at [email protected] and someone will contact you to discuss your request.