Sales & Operations Manager, Anaheim Branch

ABOUT OLANDER

The Olander family of companies are a full-line distributor of standard and metric fasteners, including commercial and specialty fasteners, precision hardware, electromechanical components, tools, adhesives, and wire management products. We started off serving Silicon Valley in 1962. Today, we have customers in more than 45 countries. 

JOB SUMMARY

The Sales and Operations Manager is responsible for the successful launch, growth, and day-to-day management of Olander's Anaheim location. This hands-on leadership role combines sales and business development, branch operations, customer relationship management, and team leadership. 

As the branch grows, the Sales & Operations Manager will recruit, develop, and lead a small team, including inside support staff and outside sales representatives, while ensuring efficient operations of this branch.

This position is ideal for an entrepreneurial leader who thrives on launching a new location from the ground up. This role is approximately 60% sales, 20% operations, and 20% leadership (initially). As the branch grows, those percentages may shift.

ESSENTIAL FUNCTIONS

Business Development & Sales

• Develop and grow sales within the Southern California market through new business development and expansion of existing customer relationships.


• Identify and pursue new business opportunities aligned with company objectives.


• Meet or exceed annual sales and profitability goals.


• Maintain relationships with key customers, vendors, and strategic partners.


• Conduct customer visits, presentations, and product demonstrations with the outside sales team.


• Collaborate with company leadership on sales strategies and growth initiatives.


• Represent Olander at customer events, trade shows, and industry meetings.

Branch Operations

• Establish and oversee daily branch operations, ensuring efficient and accurate receiving, shipping, inventory control, and customer service.


• Monitor branch performance, budgets, inventory, and expenses.


• Ensure compliance with company policies, safety standards, and quality procedures.


• Coordinate with Purchasing, Compliance, Accounting, and other departments to support customer needs.

Leadership

• Recruit, hire, train, coach, and develop branch employees as business growth requires.


• Provide leadership, direction, and accountability for branch staff.


• Conduct performance reviews, establish quarterly goals, and support employee development.


• Foster a positive, collaborative culture aligned with Olander's Core Values.

Strategic Growth

• Develop annual branch business plans and sales strategies.


• Monitor market trends, competitors, and customer opportunities.


• Recommend improvements to products, services, and operational processes.


• Provide regular reports on sales performance, branch operations, and growth opportunities.

Other

• Maintain professionalism and exercise sound judgment in all interactions.


• Perform other duties and responsibilities as assigned.

• Five or more years of progressive experience in outside sales, operations management, branch management, or business development.


• Previous leadership or supervisory experience.


• Demonstrated success growing customer relationships and developing new business.


• Strong financial, operational, and organizational skills.


• Excellent communication and relationship-building abilities.


• Ability to work independently and make sound business decisions.


• Valid driver's license and ability to travel throughout Southern California.

Preferred

• Fastener, industrial distribution, manufacturing, or wholesale distribution experience.


• Experience launching or managing a branch location.


• Bachelor’s degree in business or related field.


• CRM experience.


• Microsoft Office proficiency.

PHYSICAL DEMANDS

• Requires sitting and standing as required in an office requirement.


• Lifting to 40 pounds.

The information contained herein is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. Management has the discretion to revise, assign, or reassign duties and responsibilities at any time.

Salary range:

Base salary – $120K - $140K DOE. This position is also eligible for the Company bonus program and a car allowance.

This role is eligible for a Bonus/Commission plan.

Olander complies with state and federal wage and hour laws and determines compensation based on candidate’s qualifications, education, skill set, experience, and internal equity.

BENEFITS

Upon meeting eligibility requirements, the Company offers the following: health insurance coverage for employees and their eligible dependents, Disability Coverage, a Retirement Plan, Paid Time Off, ten (10) paid holidays per year and additional voluntary benefits.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Olander is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.