Job Purpose
The Sales Assistant (SA) is the face of Yaxin Flexible Packaging’s southern California office, advocating on behalf of Yaxin’s clientele, to ensure customer success. The hub of our US office, the SA works to identify, build, and nurture relationships from the inside. The SA is on the phone, managing email, assisting customers with product and order status questions – as well as being a point-of-contact to resolve the occasional mistake. You’ll get to know our product line and become an expert at advising customers.
Duties and Responsibilities
Office Management
- Daily presence in Tustin office
- Manage tradeshow equipment and coordinate logistics for shows
- Arrange / coordinate meetings with prospects and clientele
- Work directly with owner on any special projects
Customer Service
- Owner of the post-sales process, from receipt of purchase order through shipment of product
- Assist sales team with the quoting process
- Maintain sample and sales literature inventory
- Prepare and ship samples, working directly with customers and the Yaxin sales team
Administration
- Work within the company CRM to ensure system is always current
- Leverage Microsoft / CRM to build scalable support system for Tustin team
- Review, simplify and standardize all forms across the sales process·
Preferred Qualifications
- Experience in the Packaging Industry
- A sound understanding of multi-layer packaging
- Sales Experience (doesn’t have to be industry specific)
- The ability to communicate effectively
- Experience using Microsoft systems (Word, Excel, PowerPoint)
- The ability to read, write, and perform basic math
- Experience using a CRM system
- Strong customer service skills
Yaxin Flexible Packaging, Inc. is a U.S. company who owns a factory in China. Because of this, we are unlike any other printing company.
Shandong Yaxin Flexible Packaging Inc. is a family owned company founded in Oct. 2000 and is located less than 100 miles to the port of Qingdaoin Junan, Shandong Province, China. Our modern facility has over 300,000 square feet with more than 36 processing and production lines. Yaxin is a highly respected manufacturer of flexible packaging products. We serve major food processors worldwide, specifically snack food, frozen fruits and vegetables, seafood as well as pet food. We ship to ports worldwide for major U.S. customers.
Our printing department offers state of the art rotogravure presses printing up to 10 colors or nine colors plus registered matte. Yaxin will provide you with the highest quality printing to achieve your most imaginative graphics, enabling your product to stand out from the competition.
Our commitment to food safety is personified by BRCGS Certification for packaging materials. We meet the U.S. and EU regulatory requirement for direct food contact packaging.
Yaxin has been able to offer many prestigious customers with technical support, the highest degree of customer service and quality because we are here!
Shandong Yaxin Flexible Packaging Inc. set up our U.S. Company (Yaxin Flexible Packaging, Inc.) in 2007 specifically to serve North America. Our U.S. Company carries its own product liability insurance and does business according to all U.S. regulations.
Yaxin U.S. is owned by Jessica Yang and the China factory is co-owned by Jessica Yang and her father (Yang, Changfu).
Salary :
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