Sales Assistant

About Twelve
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high-impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

Job Overview:
We are seeking a detail-oriented and highly organized Retail Sales Assistant to join our dynamic team. The ideal candidate will play a key role in supporting our sales and customer service efforts by assisting with showroom setup, managing orders, and performing essential administrative tasks. This position requires a high level of accuracy, multitasking skills, and the ability to handle various clerical responsibilities, including data entry and record keeping.

Key Responsibilities:

• Showroom Meeting Preparation & Presentation:
  
  
  
  • Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
  
  
  
  


• Sales Support:
  
  
  
  • Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
  
  
  • Prepare and manage samples that need to be sent out to customers.
  
  
  • Assist in managing client communications and follow-ups related to orders and product inquiries.
  
  
  
  


• Order & Inventory Management:
  
  
  
  • Track and manage customer orders, ensuring accurate and timely processing of sales.
  
  
  • Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
  
  
  
  


• Data Entry & Record Keeping:
  
  
  
  • Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
  
  
  • Maintain comprehensive records of sales activity and orders.
  
  
  
  


• General Administrative Support:
  
  
  
  • Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.
  
  
  
  

Qualifications:

• Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).


• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.


• Proficiency in Microsoft Excel


• Detail-oriented with a strong focus on accuracy in data entry and record keeping.


• Excellent communication skills, both written and verbal.


• Ability to work independently and collaboratively in a team environment.


• A proactive approach to problem-solving and customer service.

What You Can Expect

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)


• Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)


• Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.


• Paid Parental Leave


• Summer Fridays


• Discretionary bonuses

Salary: $26-28/hr depending on experience

Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.