Sales Assistant

The role is a part of our jewellery sales team in the flagship showroom. Working with a mix of experienced and new team members you’ll be responsible for making our customers feel welcome whilst helping them find their perfect piece of jewellery to treasure. With an established induction and training programme we do all we can to encourage new starters to learn from our wonderful team. New team members will have the opportunity to take on all sorts of additional responsibilities in a variety of areas such as Visual Merchandising or Stock Management - this is a sales role like no other. Here’s more information about the day to day responsibilities, the kind of person we’re looking for and some quotes on what it’s like to be a part of our team.

Responsibilities:

First and foremost, you will be working with our customers to ensure that they love their time and go home with jewellery that they will cherish forever.

o Delivering the world’s best customer service whilst maximising sales. Maintain and explain excellent product knowledge. Participate in all training opportunities provided and contribute positively to team sessions. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Support other stores where needed. Have an awareness of the store’s sales targets and its current performance versus like-for like/target/company figures Keeping our displays looking their best – making sure they’re clearly and beautifully merchandised and nice and clean at all times. Accurate and efficient use of our till. Keeping stock well organised.