Sales Assistant, GTI

The Sales Assistant plays a key role in supporting their sales executive by managing order execution, maintaining accurate product and order data, and coordinating communication across internal departments and external partners. This role helps ensure that purchase orders, samples, and production timelines are processed accurately and efficiently while supporting day-to-day sales operations and client needs.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced wholesale apparel environment. This role will participate in sales meetings, assist in preparing presentations, and support account management activities.

Responsibilities

Order Management & Processing

• Process bulking orders and prepare order recaps for buyers
• Prepare and maintain buysheets and work with planning, production and merchandising teams to confirm
• Enter and revise orders including cost, delivery dates, quantities, account details, and PO splits
• Send purchase orders to Order Entry and follow up to ensure accurate processing
• Review Orders Entered reports to confirm accuracy and completeness
• Confirm shortages or overages with Order Entry and overseas teams and communicate updates to buyers
• Request revised POs or EDIs from buyers when needed
• Process order reductions or increases based on buyer or vendor requests

Production & Delivery Coordination

• Work closely with production teams to ensure orders remain on schedule and meet delivery timelines
• Follow up on production timelines (TNA) and monitor progress for open orders
• Coordinate with overseas vendors and internal teams to resolve issues affecting order delivery
• Monitor open order reports and review past cancel orders to determine next steps

Warehouse & Logistics Coordination

• Communicate regularly with warehouse, traffic, and imports teams regarding order status, routing, and shipping
• Follow up on tracers, pick tickets, BOLs, invoices, and packing lists when requested by buyers
• Confirm routing, shipping schedules, and portal requirements for accounts
• Ensure orders are picked and shipped according to buyer and portal requirements

Sample & Product Management

• Enter and manage sample requests through PLM and AS400 systems
• Track sample requests and follow up with warehouses or overseas teams as needed
• Provide photos, TOP samples, CADs, and product information to buyers upon request
• Coordinate with design teams for style numbers, trims, and product details

Systems & Reporting

• Maintain accurate product and order information in PLM and internal systems
• Review buyer spreadsheets and reports to ensure accuracy of information
• Monitor reports for open orders, past cancel orders, NA styles, and order discrepancies
• Work with IT to troubleshoot system or allocation issues when needed

Sales Support

• Assist with sales calls, meetings, and presentations by taking notes and preparing follow-up recaps
• Respond to buyer inquiries and support account communication in a timely manner
• Support the sales team in identifying opportunities to increase sales through product promotions or inventory opportunities
• Conduct market research and provide insights on product trends when applicable

• 1–2 years of experience in wholesale apparel, merchandising, sales support, or production coordination preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and ability to work cross-functionally with multiple teams
• Experience working with ERP or PLM systems such as AS400 or OneWorldSync preferred
• Proficiency in Microsoft Excel and Microsoft Office

Hybrid Work Schedule

4 days per week in the office, Friday work from home

New York Pay Rate $52,000.00 – $60,000.00

We strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment.

Company Overview

Golden Touch is a family owned and operated wholesale apparel manufacturer with a mission to deliver trend focused products for nearly 50 years. We produce private label brands for large mass market retailers across the globe specializing in children’s, junior, missy and women’s apparel.

Diversity Vision Statement

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity employer for minorities, females, protected veterans, and individuals with disabilities.

We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.