Sales Associate

Job Summary

Sell appliances to retail customers, home builders, designers, realtors. You will be responsible for assisting customers in selecting the best appliances to meet their needs, providing product knowledge, and closing sales. You will earn training pay with commission then transition to lucrative full commissions with no upper pay limit while enjoying a supportive and collaborative work environment.

General Accountabilities

• Meet with customers in the showroom and determine the needed/wanted appliances customer is seeking by qualifying (type, size, color, brand, etc.).
• Suggests appliances selections based on customer’s needs/wants with detailed knowledge of appliance features and benefits.
• Prepare sales quotes and orders for customer selections.
• Communicate and work with other departments well (Purchasing, Dispatch, Customer Service, Install, Accounting – as well as the other store locations).
• Assists with inventory of stock in the showroom annually.
• Utilizes vendor portals and vendor contacts to check availability of appliances prior to the sale and during the sale to accurately schedule installation.
• Utilize vendor price lists and sales tax database to ensure the customer receives an accurate and complete quote.
• Achieve and exceed sales targets and goals.
• Supply customer with complete spec packet for the appliances selected.
• Processes orders, returns, installation requests, and customer service tickets.
• Represents Specialty Appliances at various events, conferences, and trainings.
• Research and contact potential builders and designers to build relationships with constant portfolio business.
• Submits bids for larger commercial/multi-family projects, send all contracts, company set-up, insurance, and warranty documents requested to the office manager for review.
• Stay up to date with product training and product knowledge.
• Build and maintain strong customer relationships.
• Perform other related duties as assigned or requested.

Job Qualifications

• Previous sales experience in builder trade sales or appliance sales preferred but not required
• Excellent communication and interpersonal skills
• Competitive spirit
• Organized
• Self-motivator
• Outgoing
• Team player