Sales Associate

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve our residential, commercial, fleet, and government customers through our 150+ retail store locations in eighteen states, supported by our corporate offices (in Mount Airy, NC, and Cobden, IL), distribution centers, and strategically located manufacturing facilities.

Job Summary:

The Sales Associate is based at the Leonard (insert retail location) sales lot with operations in the U.S. and has overall responsibility for assisting customers in finding the right products according to their needs, answering their queries, and ensuring a smooth sales process. This position reports directly to the store manager and does not have direct reports.

Job Responsibilities:

• Greets customers and asks questions to determine what each customer wants or needs.


• Establishes, develops, and maintains positive customer relationships and ensures a positive customer experience by building value in our products.


• Recommends, selects, and helps locate or obtain merchandise based on customer needs.


• Enters customer information into necessary programs to ensure successful product delivery.


• Answers incoming calls promptly and professionally.


• Describes products and explains use, operation, and care to customers.


• Maintains knowledge of current sales and promotions, payment and exchange policies, and security practices.


• Computes sales prices, totals purchases, and receives and processes payments.


• Understands the store’s financial objectives and works towards achieving those targets.


• Watches for and recognizes security risks and thefts.


• Answers questions regarding the store and merchandise.


• Inventories stock and requisitions new stock.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies (skills, knowledge, and abilities):

• Excellent communication and interpersonal skills.


• Understanding of sales principles and customer service practices.


• Excellent attention to detail and accuracy in work assignments.


• Proven ability to be organized and self-motivated.


• Knowledge of customer and market dynamics.


• Knowledge of aftermarket automotive accessories.


• Knowledge of social media sales techniques.


• Proven experience being honest, trustworthy, and dependable.


• A valid Driver's License is required.

Education/Experience Requirements:

• High school diploma or equivalent required. Associate or bachelor’s degree preferred.


• Previous experience in vehicle accessory sales preferred.

Travel:

This position may require period travel to customer sites within the United States.

What does Leonard Offer?

• Competitive salary compensation role


• Competitive benefits package


• 401K with a company match.


• Paid days off: holiday and vacation


• Continuous training and growth opportunities to build your career with Leonard.

Physical Requirements:

• Ability to lift heavy objects, up to 50 pounds, such as automotive parts or tools.


• Physical stamina to stand, bend, and kneel for extended periods.


• Ability to work in awkward and cramped positions.


• Ability to work in various weather conditions, such as extreme heat or cold, indoors and outdoors as needed.


• Ability to work variable schedules, including weekends and holidays.


• Ability to work under pressure.


• Ability to type on a keyboard.


• Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.


• Requires close vision for computer work and reviewing correspondence.


• Ability to hear and talk.

The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability, and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, political affiliation, marital status, or any other characteristic protected by federal, state or local law.