Sales Associate

Under general supervision, responsible for selling eyewear, relative to eyeglasses and contact lenses, at assigned retail store(s). 

Essential Functions

Sell eyeglass and contact lenses and company-licensed products in retail store locations as assigned

Assist patients with selection of eyewear, using a consultative style to uncover needs and make appropriate recommendations

Enter specific data related to eyeglass and contact lens sales

Execute minor eyeglass repairs and adjustments

Assist and support office duties such as answering phones, greeting patients, and scheduling appointments

Increase sales revenues by providing product expertise and quality customer service in a proactive, professional manner

Develop and maintain positive working relationships with store management and associates to maximize problem resolution and compliance support

Perform all other functions as required

Job Specifications

Typically has the following skills or abilities:

Two years of retail, optical, or customer service experience

Ability to build effective relationships and resolve a variety of issues

Ability to work with the public in a retail environment

Ability to elevate the perception and image of the company and its brands

Excellent verbal, written, and interpersonal communication skills

Excellent organizational skills, detail-oriented, and ability to multitask in a fast-paced environment

Travel may be required

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment