sales associate 3

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:

• Achieves individual sales goals.


• Develops strong product knowledge across all categories.


• Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.


• Able to develop a personal connection with guests through effective use of the selling skills.

Building Brand Equity:

• Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer.


• Demonstrate interest and ability to work as part of a team.

Operational Excellence:

• Execute operational tasks as per company directives.


• Accurately processes all POS transactions.


• Adhere to and apply visual directives, ensure that store standards are executed daily.

The accomplished individual will possess...

• Professional selling skills and exceptional interpersonal skills


• Prior luxury goods experience preferred


• Proactive ability to multi-task and prioritize


• Works well in a team environment

An outstanding professional will have...

• Bachelor’s degree in related field preferred

Physical requirements…

• Available to work store schedule, as needed, including evenings and weekends


• Standing for extended periods of time


• Able to safely lift boxes up to 40 pounds


• Comfortable climbing ladders

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.


• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.


• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.


• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.


• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.


• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.


• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.


• Building Effective Teams: Blends people into teams when needed; creates strong morale
  
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.