We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Base salary plus commission.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in and out of store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Qualifications
Must have previous Flooring Sales history
High School Diploma or equivalent
Ability to read, count, write, and communicate clearly and effectively
Understanding of sales techniques and best practices in customer service
Willingness to work well in a team environment
Ability to quickly and accurately
Willingness to work a flexible schedule
Compensation: $65,000.00 - $200,000.00 per year
About Us
Proudly serving Greenville, Spartanburg, Anderson & beyond
Brooks Flooring Services, a veteran-owned business, was established in 1998 by owners Carol & Wayne Brooks, both former flooring installers. Thanks to our background, we've been able to continue to focus on extensive hands-on installation service as the business has grown and evolved over the years.
“We worked really hard to earn our reputation of quality work, and our installers understand our policy: we will not accept anything less than quality workmanship. The key to our success is our integrity and our old-fashioned values.” – Wayne Brooks
In 1984, Wayne had just finished serving in the Marine Corps and began a career in the flooring industry. After getting married in 1990, he and Carol started working side by side, making contacts and earning a reputation for their quality workmanship & reliability. By 1998, they had started a small retail business working out of a utility trailer and their home office. It wasn’t long before they’d accrued enough business to move from the trailer to a warehouse; from the warehouse, they acquired a strip mall storefront. Then, in 2004, the Brooks’ purchased the building that houses our pet-friendly showroom & warehouse today. Recently, Wayne & Carol’s daughter, Julia Brooks, has joined them as a second generation of their family business.
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