Sales Associate - Store

Overview

Sales Associates are to greet and thank every customer who enters and leaves the store. Sales Associates must be knowledgeable of all product lines. Sales Associates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store.

Duties and Responsibilities

Support the "Cavender's Culture" and drive our Mission, Vision, and Values
Provide friendly, courteous customer service and satisfaction by using professional and knowledgeable selling techniques
Avoid high pressure selling tactics
Maximize selling opportunities with each customer
Keep abreast of the latest fashion trends in the western wear industry
Keep work area neat, clean and organized
Be knowledgeable about CBC policies and procedures
Keep updated on sale promotions (items/prices/etc.)
Help stock merchandise and straighten store as needed
Report to work promptly and neatly groomed
Be security conscious at all times
Always scan product to ensure everything is in its correct area, signed correctly and neatly displayed. Associates in the boot department should always check for mismates
Work with customers who return product for an exchange
Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory)
Perform all other duties as assigned
Work with supervisors to understand all actions needed to impact the desire goals set by the company (i.e. ADS / UPT's / Company or Vendor contest)

Qualifications and Requirements

Job requires associate to raise or lower objects from one level to another regularly during shift
Ability to comprehend basic instructions
Ability to interpret documents
Ability to apply abstract principles to a wide range of complex tasks
Ability to understand the meanings of words and effectively respond
Associate must be able to read English.
Associate must be able to understand English
Associate must be able to stay alert during work hours assigned

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
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