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Sales BDC

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Job Description - Sales BDC



The Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. We have been family owned since 1963 with 10 dealerships across Central Illinois. We are a premier family-owned automotive group. We employ almost 600 talented individuals and just celebrated 60 years in business! 


Champaign Sales BDC


This is an hourly position PLUS commission!


Responsibilities




  • Responsible for receiving incoming calls




  • Respond to and follow up on all customer internet inquiries via email




  • Make follow-up calls to customers




  • Assist sales managers with general business development tasks




  • Set up appointments for customers with sales reps




  • Interact with customers as well as with all dealership departments




  • Give new customers a great initial impression of the dealership




Qualifications 




  • Must be friendly and have a positive, professional attitude




  • Must like talking on the phone and answering customers' questions about our extensive line of products




  • Exceptional written and oral communication skills




  • Great organizational skills




  • The ability to multitask, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers




  • Committed to customer service and satisfaction




  • Professional, well-groomed appearance




  • Candidates must be reliable and must report to work every day on time




What we offer




  • We offer a very competitive starting wage




  • Full training in your hired position with a season mentor




  • Availability for growth over 9 dealerships




  • Benefits - Medical Dental and Vision Short/Long term disability




  • 401K




  • FREE Life insurance




  • Paid time off




  • Multiple discounts with outside businesses




Must be able to pass drug screen and background checks. We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


We strive to keep an overall outstanding review based on satisfaction in customer service, quality of work, friendliness, pricing and overall experience. We are the preferred dealer group in Central Illinois by our own customers. We believe that culture makes a difference. Our company’s core focus is building relationships that last with our employees, customers, and community.




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